Heevan Retreat

Though I will consider staying at the time property again, I do have mixed feelings about my stay. Since I was travelling with my mother, I requested for a room on the ground floor and they did oblige to my request and provided us a room on the ground floor. The restaurant staff, travel desk, security and concierge were lovely. But the housekeeping staff and the reception staff behaved as though they were doing me a favour even when asked to replace the coffee mugs. While checking out, the guy in the reception tried to overcharge me. But when I made him calculate, it was close to 3,000 less than what he mentioned. No explanation or apology for extra amount mentioned ! However the property as such is at a good location, quite close to the gondola. They have central heating so the entire property is quite warm throughout. Our room had a great view and was quite spacious. Good Wi-Fi connection. Food was decent but slightly oily for my taste.

The location of the Heevan Retreat is on a small hill near the gondola. The staff of the Heevan Retreat is excellent in service. We were stuck outside gulmarg in heavy snow and they rescued us and helped us to adjust in another property of their free of cost. The rooms are very well heated and you will not feel cold at all. Rooms are quite small but this is typical of gulmarg. We found the food to be tasty though priced a bit higher (again typical of gulmarg. Only small negative for this Heevan Retreat is noise insulation is not good between rooms.

Every thing was good except sound sleep because of mattress horrible experience sleeping on it request management to look at this and change spring metresses don’t spoil e the name of such beautiful property hope to have response from management

Its amazing property with great views and amazing staff. Shaiq bhai at front desk was really helpful and room service helped us with all our requests in minimal times. I would very much want to revisit the property everytime i am back here.

Hands down, this is one of the best resorts to stay in gulmarg. The location is just perfect facing the scenic mountains. Mr. Imran general manager and mr. Irshad housekeeping went out of their way to make our stay pleasant and memorable.

Rooms are spacious, clean, centrally heated, friendly staff. Close to gandola! a perfect stay at gulmarg!

Very Nice Hotel to stay.... Every thing was Perfect,..... Food to Ambiance.... every thing was superb

Excellent service and very good location. The Heevan Retreat has spacious rooms with balcony. It is a beautiful Heevan Retreat

The place was really cosy and warm and felt very peaceful. The service was prompt. Rooms very spacious and had a balcony

Excellent stay with premium quality.

Overall hospitality and stay was excellent staffs were very cooperative and helpful when needed must visit place for stay to have an wonderful experience at gulmarg

Well maintained property with good size rooms. Clean bedding and towels. Staff was super attentive. Breakfast has a good spread.

Very beautiful Heevan Retreat and the location is absolutely stunning with such a amazing view and the staff is very helpful

The experience was good, the staff is very kind and helpful, great experience our room was upgraded and the food was great. The mahi fish tikka was excellent.