Hotel Taj Palace

The property has mixed reviews with some guests praising the Staff and Location while others complaining about the Cleanliness and Bathroom. Some guests found the property to be of Value for money while others felt it was overpriced. The Cleanliness of the rooms and bathrooms was a major concern for many guests. Some guests also complained about the unhygienic conditions and bad smell in the rooms. However, some guests found the staff to be helpful and friendly. The Location of the property was convenient for some guests while others found it to be noisy and crowded. Overall, the property has received mixed reviews with some guests having a pleasant experience while others had a disappointing stay.

• Cleanliness

  Many guests have complained about the poor cleanliness of the property. They have reported dirty rooms, smelly bathrooms, and unhygienic conditions. Some guests have also mentioned the presence of mosquitoes and bedbugs in the rooms, which has made their stay uncomfortable. Overall, the property needs to improve its cleanliness standards to provide a better experience to its guests.

• Staff

  The staff at the property has received mixed reviews from guests. While some guests have appreciated the friendly and helpful nature of the staff, others have complained about their rude and unprofessional behavior. Some guests have also mentioned that the staff is not well-trained and lacks basic hospitality skills. Overall, the property needs to focus on improving the quality of its staff to provide a better experience to its guests.

• Location

  The location of the property has been appreciated by many guests. They have mentioned that it is conveniently located near popular tourist attractions and transportation hubs. However, some guests have also complained about the noise levels due to the property's proximity to busy roads or markets. Overall, the property's location is a major highlight for guests.

• Value for money

  Many guests have mentioned that the property is overpriced for the quality of services and amenities provided. They have reported issues such as poor cleanliness, unhelpful staff, and lack of basic amenities. Some guests have also mentioned that the property charges extra fees for basic services such as drinking water or toiletries. Overall, guests feel that the property needs to improve its value for money proposition.

• Bathroom

  Several guests have complained about the poor condition of the bathrooms at the property. They have reported issues such as broken fixtures, dirty toilets, and salty water. Some guests have also mentioned that the bathrooms are not well-maintained and lack basic amenities such as toiletries or towels. Overall, the property needs to improve the quality and cleanliness of its bathrooms to provide a better experience to its guests.