The Cleanliness of the property was appreciated by many guests. The Staff was found to be helpful, knowledgeable, and kind. The Location was quiet, classy, and had a great view. The Food & Dining was good, but some guests suggested that cooking facilities could be allowed. The Amenities were well-maintained, and the pool was clean, but some guests found it small. The property is spacious, with comfortable beds, clean washrooms, and good supply of towels and toiletries. However, some guests faced issues with the sliding window doors installation, and the caretakers' attitude was not consistent. Overall, it is a great place for a big group of family and friends to unwind.
Cleanliness
The property is clean and well-maintained. The caretakers are prompt and helpful in keeping the property clean. The washrooms are clean and well-supplied with towels and toiletries. The rooms are spacious and well-kept. The lawn is well-maintained and clean. The pool is clean and well-maintained.
Staff
The staff is very helpful, knowledgeable, and kind. The caretakers are hardworking and always on top of any needs. They are responsive and helpful. The manager is very kind and helpful. The service is efficient and non-intrusive. The caretakers took good care of the guests.
Location
The property is located in a quiet and classy neighborhood. The location is great and close to all the great hikes and attractions. The locale is nice and quiet. The road to the property is a bit rough, but it is worth it once you reach and check-in. The property is in Khandala, which beats the Lonavla weekend jam for Mumbai travelers.
Food & Dining
The food quality is excellent. The caretakers even cooked hot paratha, roti, dal, and rice for the guests. The caretakers served tea, coffee, snacks, and meals. The food was not so good when ordered from a local restaurant. The guests would have loved to have some really tasty food cooked fresh on-site.
Amenities
The property has spacious rooms and a great lawn. The pool is smallish, but clean and well-maintained. The property has comfortable beds, clean washrooms, and good supply of towels and toiletries. The halls are large and very well-ventilated. The property has a great view.