I wanted to share some feedback about my recent stay at 1 br service apt in bkc, unfortunately, the experience did not meet expectations due to several issues with cleanliness and hygiene. In addition to the concerning presence of cockroaches, i noticed used tea bags and cigarette ash left in the room upon my arrival. These issues made the environment feel unclean and uncomfortable, which was disappointing. Cleanliness is a fundamental expectation for any guest, and i believe addressing these concerns would greatly enhance the overall experience. I wanted to bring this to your attention so necessary improvements can be made for future guests. Thank you for looking into this matter. I look forward to hearing back from you.