The property boasts a serene location close to the popular Five Falls, making it ideal for nature lovers. Guests appreciated the spacious and clean rooms, with some offering beautiful mountain views. However, numerous reviews mentioned poor service and maintenance issues, such as faulty amenities and delays in room service. While the on-site restaurant seemed to have decent food, many guests found it to be overpriced with limited options. The staff's behavior also varied, leading to mixed experiences.