The property has received mixed reviews from guests. While some have praised the cleanliness and safety of the property, others have complained about poor room service and small rooms. The food has received mixed reviews as well, with some guests praising the delicious dishes while others found them unsatisfactory. Some guests have also complained about the lack of basic amenities such as wall hooks for clothing and clean towels. However, the staff has been appreciated for their professional behavior and warm hospitality.