We chose the pool villa, but I really don’t understand how this resort has a 4-star rating. The room was of very poor standard — water was leaking from the roof, leaving the floor wet. Although the staff shifted us to a nearby pool villa, the problem continued.
There was no air conditioner or room heater, and the access road to the resort is another 2.5 km of rough off-road terrain. Once you reach, you’re practically stuck until checkout.
While the staff were helpful, the overall maintenance was terrible. The room had a stale, unpleasant smell, and the pool was poorly maintained with no heating facility.
Definitely not up to 4-star standards.