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Panhala, Panhala
138 Ratings, 60 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property is loved for its cozy stay surrounded by lush greenery and a serene vibe. Guests appreciate the warm hospitality and tasty, home-cooked food, making it feel like a home away from home. The friendly staff adds to the experience, creating a welcoming atmosphere. The picturesque location near Masai Pathar and Panhala Fort is another highlight, perfect for nature lovers.
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Excellent Stay
Our stay at this resort was absolutely amazing! The property is beautifully maintained, with stunning surroundings and a peaceful ambience that makes it perfect for relaxation. Every corner of the resort reflects elegance and comfort. The food was delicious and home made everything was fresh and perfectly prepared. The dining experience was truly delightful. The service was outstanding prompt, polite, and professional. The staff deserves a special mention for being extremely helpful, friendly, and courteous, always going above and beyond to make sure we had everything we needed. The ambience of the resort is serene and luxurious, perfect for a getaway with family or friends. Whether it’s by the garden, or rooms, the vibe is simply relaxing and refreshing. Overall, it was a wonderful experience great food, exceptional service, warm staff, and a property that feels like paradise. Highly recommended for anyone looking for a memorable stay! 🌿✨
Room: Super Deluxe
Excellent Stay
Food was amazing 🤩 Location was mesmerising Facilities are decent at this price range
Room: Super Deluxe
Pleasant Stay
The stay was excellent, property is well maintained, rooms are clean with stunning views. Highly recommended
Room: Duplex Room
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY I would like to take this opportunity and thank you for choosing to stay with us. I am delighted to read your comments and your overall experienced about the service. Your appreciation for all our associates inspires us to perform better and deliver enriching experiences to our guests, making their trip memorable. Our team is looking forward for your next visit to serve you more. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Amazing stay
it was a warm and cosy stay at great location. Hospitality was also excellent Great food and vibes.
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for your most valuable feedback. Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests. We look forward to welcoming you back with us. Warm Regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Excellent Stay
A perfect stay to relax in nature. A lot of trees, even in your room. The whole property is full of various trees, nice lighting and sculptures, antiques and statues. The place is clean and please keep the surroundings clean as well! The staff is really very friendly and understanding. No unnecessary attitude, no stupid excuses, no delay in service, no nonsense. Food is good, the place is remote. So, we have no option but to try their good food 😉. Food is home cooked so no bloating and no other typical outside food issues. The price might be high for some, but the ambience, vibe, environment and surroundings makes it worth it. There is no AC in most of the rooms, but there is no need either. Check your booking app details properly before coming in summers.
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for your most valuable feedback. Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests. We look forward to welcoming you back with us. Warm Regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
good food good vibe in forests
pleasant stay in forests it is near masai pathar and hardly 6 km from panhala fort....caretaker and staff is very friendly.
Room: Duplex Room ( 4 Beded )
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for your most valuable feedback. Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests. We look forward to welcoming you back with us. Warm Regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Average Stay
Location was good.... Wifi was not working... TV Connection was not working (Tata sky was not recharged) Morning breakfast was not on time. Only sabudana Khichadi was made...Poha was made on demand.... No Specified Parking area. Hotel Dogs came behind me to attack when roaming in the property. Mobile network was poor No provision for Elderly...mother had lot of difficulty walking down the stairs...
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for sharing your feedback with us. We are disappointed to read that we did not live up to your expectations. We have noted your feedback and assure you of all the corrective measures to be taken. We thrive for excellence in serving our guests and making their experience memorable. I request you to kindly not judge us solely on this experience. We look forward to see you soon with a much better experience. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Average Stay
Property location was good, but maintenance needs to be done .Staff was good but food menu was very limited.
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY I would like to take this opportunity and thank you for choosing to stay with us. I am delighted to read your comments and your overall experienced about the service. Your appreciation for all our associates inspires us to perform better and deliver enriching experiences to our guests, making their trip memorable. Our team is looking forward for your next visit to serve you more. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Disappointing and worststay
The stay was extremely disappointing full of inconvenience and carelessness. 1. As the resort is remotely located, there is hardly any coverage to phones. They commit to provide free wifi but when asked, they refused saying there are issues with the wifi service. 2. There were no tea and coffee sachets provided. We got them on request but they had no milk powder. 3. Regarding toiletries, there were certain necessary things missing when needed. 4. We asked for the breakfast around 8:30 AM, but absolutely nothing was prepared until then. We waited for around 20-25 minutes, but unfortunately they failed to give coffee / tea as well. The breakfast was complimentary but we had to leave with an empty stomach. The dinner served was cold. 5. There are severe voltage fluctuations inside the property. The geyser didn't heat up and we had no hot water for bathing in such a chilly weather. The lights and fans used to go off unexpectedly due to voltage issues. 6. Whenever we called up the receptionist, nobody picked up the phone. For any service needed, we had to wait atleast half an hour. Overall, the experience was pathetic. The management and maintainance is a big zero. Not recommended. The resort is overcharged with no amenities and service. Worst stay ever.
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
excellent...
So good service .. & all of very good ... dinner breakfast so nice... rooms are very very good.......
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Your words of appreciation have truly brought a smile to all our faces. It is a delight to receive such a positive review. We are glad to know you had a wonderful experience at our hotel and enjoyed our service. . Your kind words have been conveyed to everyone and touched by your gratitude. It is indeed our pleasure to have had you stay with us and we look forward to welcoming you in the near future. Warm Regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Excellent Stay
Amazing property it’s like stay in nature food also good services staff is cop restive
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY I would like to take this opportunity and thank you for choosing to stay with us. I am delighted to read your comments and your overall experienced about the service. Your appreciation for all our associates inspires us to perform better and deliver enriching experiences to our guests, making their trip memorable. Our team is looking forward for your next visit to serve you more. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Good Stay
Overall a good stay... Food was basic but good... Neat and clean rooms.... Clean bathrooms.... No air conditioner in rooms but it was pleasant at night times.... Though it can be hot during day hours.... Location is masai patar and not exactly Panhala.... Nicely done up property 👍
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for taking the time to write such wonderful comments on the hotel. It's a constant endeavor on our part to ensure that our guests leave with lasting memories and experiences. I am glad to hear we were able to deliver beyond your expectation. My team and I look forward to welcoming you on your next visit to the hotel. Yours Sincerely, Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Excellent Stay
Very polite and co operative staff. Rooms are very nice with wonderful pandscapping. Food is very good. An awesome stay. Would love to visit again
Room: Executive suite with Jacuzzi|Boho Rooms With Tub
ACHALAA MASAI MOUNTAIN STAY
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for taking the time to write such wonderful comments on the hotel. It's a constant endeavor on our part to ensure that our guests leave with lasting memories and experiences. I am glad to hear we were able to deliver beyond your expectation. My team and I look forward to welcoming you on your next visit to the hotel. Yours Sincerely, Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Excellent Stay
It was an excellent stay surrounded by nature and pleasant climate. Hospitality was great and prompt service. Very homely gesture and food was very authentic. Scope of improvement: wi-fi accessibility is not throughout the property. Need strong broadband.
Room: Deluxe Room With Balcony
ACHALAA MASAI MOUNTAIN STAY has replied on Fri Mar 21 18:32:06 IST 2025
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for taking the time to write such wonderful comments on the hotel.
Average Stay
Rooms were good, but the service was pathetic. We checked out on monday but the manager was not available and since there were only a few guests, they didn't prepare any breakfast. When we asked, then only they asked us what we will have for breakfast
Room: Deluxe Room With Balcony
ACHALAA MASAI MOUNTAIN STAY has replied on Tue Feb 18 16:43:02 IST 2025
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Average Stay
It's little far from panhala. Not exactly at panhala fort. There are many other options inside panhala fort. Better to go for it
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY has replied on Thu Feb 06 20:46:08 IST 2025
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for sharing your feedback in regard to your recent stay with us. Please accept my sincere apologies for the multiple lapses in service and for not meeting your expectations and living upto the reputation . Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us. I hope that you will treat this stay in isolation and give us the opportunity to welcome you back for a nice experience. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Excellent Stay
Absolutely amazing place with a lot to do within the property. The three dogs there are very adorable with no harm whatsoever. It was very easy to locate as well. Masai plateau is extremely close too. The food was very delicious with cooperative staff as well. Nothing to complain!
Room: Deluxe Room With Balcony
ACHALAA MASAI MOUNTAIN STAY has replied on Thu Feb 06 20:46:45 IST 2025
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY I would like to take this opportunity and thank you for choosing to stay with us. I am delighted to read your comments and your overall experienced about the service. Your appreciation for all our associates inspires us to perform better and deliver enriching experiences to our guests, making their trip memorable. Our team is looking forward for your next visit to serve you more. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Good Stay
Place is very pleasant and staff is cooperative food was average though yet a very good experience.
Room: Super Deluxe
ACHALAA MASAI MOUNTAIN STAY has replied on Fri Mar 21 18:32:09 IST 2025
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for taking the time to write such wonderful comments on the hotel.
Rude staff and do not book thru make mytrip,
familyDay 1 and day 2 staff was very rude and arrogant, checkout day staff was polite please book directly to the hotel make my trip charged me rs. 23000 for two nights, if i had booked directly hotel would have charged rs. 10000
Room: Duplex Room
ACHALAA MASAI MOUNTAIN STAY has replied on Mon Jan 06 17:58:11 IST 2025
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for taking the time to write such wonderful comments on the hotel. It's a constant endeavor on our part to ensure that our guests leave with lasting memories and experiences. I am glad to hear we were able to deliver beyond your expectation. My team and I look forward to welcoming you on your next visit to the hotel. Yours Sincerely, Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
Terrible Stay
Achalaa stay - october 2024 overpriced, not updated. Cramped, cluttered room. Impractical so-called jacuzzi, which one is not going to use. Poor maintenance. False impression through photos. Cottage room has rat poo and pee, frogs and bugs. Parking outside on the road. No wi-fi. Very cramped set of buildings, constructed on two terraces of the hillside.
Room: Executive suite with Jacuzzi
ACHALAA MASAI MOUNTAIN STAY has replied on Mon Nov 18 12:54:25 IST 2024
Dear Guest, Greetings from ACHALAA MASAI MOUNTAIN STAY Thank you for taking the time to share your thoughts regarding your stay experience. We appreciate you bringing it to our attention. Such feedbacks are taken very seriously and as an opportunity to improve and meet our guest expectation in every interaction . We will share your message appropriately within the organization and assure that the concerns will be addressed. We assure you that these are aberration the levels of service that we so strive to achieve and guarantee an extremely productive and comfortable stay ahead. Warm regards, Guest Support Team ACHALAA MASAI MOUNTAIN STAY
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