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Review Of ACR Luxury Hotel0123401234

Sector 117, Mohali

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    4.1
    Very Good

    78 Ratings, 19 Reviews

    excellent
    51%
    very good
    24%
    average
    13%
    poor
    6%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 5
    • 4
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Facilities4.0
    • Food3.6
    • Cleanliness4.5
    • Value For Money4.0
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    Reviews Summary

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    Guests truly appreciate the clean and comfy rooms, with some even enjoying jacuzzis. The friendly staff and tasty food, along with good room service, have been highlights for many. The property is conveniently located near the airport and has ample parking space. However, some noted minor issues like mosquitoes and maintenance concerns. Overall, a pleasant experience for most!

    Sort by:

    Positive first
    5.0

    Excellent Stay

    avinash p.business

    The staff and management are simply amazing and they will take effort to show your experience. Breakfast is worth as well.

    Travel Month: Oct 2025

    Room: Premium Suite

    5.0

    Excellent Stay

    rishikesh s.solo

    All went well except the mosquito in the room.. Mosquito repellent was provided but still there were too many mosquito.

    Travel Month: Sep 2025

    Room: Super Deluxe

    5.0

    Amazing

    utkarsh.solo

    Staying Experience At The Hotel Was Amazing & Also Breakfast Was Also Amazing , Room Was Also Clean

    Travel Month: Sep 2025

    Room: Deluxe Room

    ACR Luxury Hotel has replied on Sat Sep 13 15:54:37 IST 2025

    Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing stay with us and that you enjoyed the breakfast and cleanliness of your room. Your kind words truly mean a lot to our team, and we’re so glad we could make your stay memorable. We look forward to welcoming you back to ACR Luxury Hotel soon for another fantastic experience!

    2.0

    As per price not good as it was ok breakfast was ok but not good

    abchandan s.couple

    As per the prices not good as breakfast was that good there is so much other options we may get in same

    Travel Month: Aug 2025

    Room: Premium Room with Jacuzzi

    ACR Luxury Hotel has replied on Sat Sep 13 15:55:31 IST 2025

    Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the breakfast and found certain aspects of your stay pleasant. We also appreciate your comments regarding pricing. We strive to provide a luxury experience that reflects the quality of our services, and your input helps us continuously evaluate and improve our offerings. Your perspective is important to us, and we hope to have the opportunity to welcome you again in the future for a better experience.

    2.0

    poor management

    lagan s.solo

    the room was good but the bathroom bath cubicle did not even have curtains and no bathroom slippers and majorly the bathtub was leaking when draining water the floor was full of water and there was not even a proper room card given to me just a dummy Card

    Travel Month: Jul 2025

    Room: Family Suite

    • user photos
    5.0

    Excellent Stay

    pankaj b.couple

    clean room , food was excellent, room service was also very good , very good stay here , also approachable airport road

    Travel Month: May 2025

    Room: Super Deluxe

    ACR Luxury Hotel has replied on Mon Jun 16 09:29:30 IST 2025

    Thank you for taking the time to share your experience! We're thrilled to know you enjoyed the clean and comfortable room, delicious food, and attentive room service. It's also great to hear our location near the airport road added to your convenience. We truly appreciate your kind words and look forward to welcoming you back soon!

    5.0

    Excellent Stay

    azka r.group

    Jacuzzi room was great . We had a great time here .

    Travel Month: May 2025

    Room: Premium Room with Jacuzzi

    ACR Luxury Hotel has replied on Mon Jun 16 09:28:21 IST 2025

    Thank you for your kind words! We're so glad you enjoyed the Jacuzzi room and had a wonderful time at ACR Luxury Hotel. We hope to welcome you back for another relaxing stay soon!

    5.0

    Excellent Stay

    rashim a.family

    The property is very nice. Staff is super nice and friendly. rooms are neat and clean. I was walking bare foot in my room. I enjoyed jacuzzi. I asked for bubble bath for jacuzzi late night around 1:30 AM and staff was there to help and support. overall worth every Penny.

    Travel Month: Apr 2025

    Room: Premium with Jacuzzi

    ACR Luxury Hotel has replied on Sun Apr 13 08:14:58 IST 2025

    Thank you for sharing your experience at ACR Luxury Hotel! We are delighted to hear that you had a pleasant stay and enjoyed the amenities and service provided by our staff. Your satisfaction is our top priority, and we are thrilled that you found the property, rooms, and jacuzzi to meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future!

    1.0

    Terrible Stay

    krishnan n.loyalty-iconbusiness

    Very poorly maintained. Rude staff. Not worth the money. This kind of host will spoil the name of mm t

    Travel Month: Feb 2025

    Room: Super Deluxe

    ACR Luxury Hotel has replied on Sun Feb 16 10:44:41 IST 2025

    Thank you for your feedback. We take all comments seriously and strive to improve. Our hotel is newly constructed, and we take great pride in its upkeep. If you could provide more specific details about the maintenance issues you encountered, it would be helpful for us to address them properly, as they’re difficult to pinpoint without further information. As for the staff, we always aim to provide excellent service, and we’ll be sure to look into any concerns you may have had. Please feel free to contact us via phone call or email at any time.

    4.0

    Good Stay

    nalini s.couple

    Easy to locate, food was good, service was good. For a 3 star hotel it is a decent hotel. Staff was polite. Only improvement required is the casual behaviour of staff with one another infront of guests.

    Travel Month: Jan 2025

    Room: Super Deluxe

    ACR Luxury Hotel has replied on Tue Feb 04 19:38:23 IST 2025

    We're thrilled to hear that you found our hotel easy to locate, enjoyed the food, and received good service during your stay. We appreciate your kind words about our polite staff. We're taking note of your feedback regarding the interaction between our staff members and will address it internally to ensure a consistently professional atmosphere for our guests. Thank you for choosing ACR Luxury Hotel, and we hope to welcome you back again soon.

    5.0

    Excellent Stay

    vikash r.family

    Location was the usp of this hotel. Ample parking space. Staff was polite and helpful. Front desk employee was quite professional. Room was tidy and beds are comfortable. Breakfast was also good.

    Travel Month: Jan 2025

    Room: Super Deluxe

    ACR Luxury Hotel has replied on Tue Feb 04 19:40:03 IST 2025

    Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our hotel's prime location, ample parking, and the friendly, professional service provided by our staff. It's wonderful to know that you found the rooms tidy, comfortable, and that you had a good breakfast experience. We appreciate your kind words and hope to welcome you back again in the future.

    2.0

    Very bed exprinens never stay and also recommend to my friends don’t chose

    yogesh m.family

    Property according to prize very low lavel breakfast is very poor and quality was also very bed and staf is good but nevar stay again

    Travel Month: Jan 2025

    Room: Super Deluxe

    ACR Luxury Hotel has replied on Tue Feb 04 19:40:55 IST 2025

    Thank you for sharing your feedback with us. We're sorry to hear that your experience at our hotel fell short of your expectations. We appreciate your kind words about our staff and will certainly take your comments about the breakfast quality into consideration for improvement. We hope to have the opportunity to welcome you back in the future.

    5.0

    Excellent Stay

    shrikant d.

    The hotel acr luxury mohali was really value for money. The food was excellent. Rooms were ultra-clean. The ambience was appealing. The staff was courteous. The live music show was icing on the cake. Thanks. Definitely recommended.

    Travel Month: Aug 2024

    Room: Deluxe Room

    ACR Luxury Hotel has replied on Tue Sep 10 11:04:16 IST 2024

    Dear Mr.Shrikant Thank you for taking the time to rate us. We appreciate your feedback and hope that you had a positive experience. \ Regards ACR TEAM

    4.0

    Good Stay

    ikbaldeepsingh k.loyalty-icon

    Good everthing

    Travel Month: Jul 2024

    Room: Premium with Jacuzzi

    ACR Luxury Hotel has replied on Tue Sep 10 11:10:47 IST 2024

    Dear Mr.Ikbaldeep Dear guest it was a pleasure having you stay with us at hotel ACR luxury Mohali.We thank you for sparing your valuable time to evaluate our services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Warm Regards ACR TEAM

    5.0

    Great hotel

    dr p.business

    A nice hotel with good amenities. Services and room was great. Location was bit off but it’s on airport where still construction going on. But overall a great hotel

    Travel Month: Jul 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    ACR Luxury Hotel has replied on Wed Jul 24 13:37:30 IST 2024

    Dear Pankaj, we are glad that you enjoyed your stay with us. We look forward to hosting you again.

    5.0

    Great stay

    hrithik s.couple

    Awesome Hotel and Great Staff, The stay was great. They offered Complimentary tea on arrival and The best thing was the Jacuzzi..

    Travel Month: May 2024

    Room: Premium with Jacuzzi

    • user photos

    ACR Luxury Hotel has replied on Mon May 27 22:04:07 IST 2024

    Mr Hrithik, thank you for the review. We are glad that you enjoyed your stay with us and we that we’ll get a chance to host you again soon. Thank you!

    5.0

    Good servic

    rahul k.loyalty-iconfamily

    Staff is very supportive. Front desk staff is good. Food is awesome. Service is fast. Neat and clean bathroom.

    Travel Month: Apr 2024

    Room: Premium Suite

    ACR Luxury Hotel has replied on Thu Apr 25 23:55:30 IST 2024

    Dear Rahul, we are glad you enjoyed your stay with us. We look forward to hosting you again.

    3.0

    Average Stay

    akshay s.loyalty-icon

    Hotel is charring even for water, service was not that good

    Travel Month: Mar 2024

    Room: Deluxe Room with King bed

    ACR Luxury Hotel has replied on Mon Mar 18 11:39:43 IST 2024

    Dear Akshay, Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comment about aspects that need updating. We do not charge for water and we will ensure that our service does not fall short when you visit us again. Regards, Team ACR

    5.0

    Excellent Stay

    harvinder s.

    Very clean and good rooms

    Travel Month: Feb 2024

    Room: Deluxe Room with King bed with Breakfast

    ACR Luxury Hotel has replied on Tue Feb 27 19:11:03 IST 2024

    Mr. Harvinder Singh, greetings of the day! We are glad that you enjoyed your stay at our hotel and we look forward to hosting you again soon. Thank you so much for your indispensable feedback. Regards, Team ACR

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