The property has received mixed reviews from guests. While some appreciated the friendly and helpful staff who went above and beyond to make their stay special, others complained about the terrible room conditions, including bad smells, bed bugs, and cockroaches. Some guests were disappointed with the lack of complimentary food and small room size. The cleanliness and hygiene of the property were also a concern for some guests, with dirty washrooms and poorly maintained rooms. However, some guests enjoyed the delicious food and affordable prices.