The property has mixed reviews, with some guests noting issues like unclean rooms, dirty bed sheets, and inadequate bathroom facilities. Complaints about poor service and maintenance were common, with many mentioning delayed room service and unresponsive staff. However, a few guests appreciated the good location near Jalukbari bus stand and the quality of food served at the restaurant. Some also found the staff friendly and the ambiance cozy, but overall concerns about cleanliness and service overshadow the positives.