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Room in an apartment with a caretaker, Wi-Fi & parking

Review Of Alana Townhouse Apartment | Room & Restaurant

Governorpet, Vijaywada | 2 km drive to Vijayawada Durga Devi temple, Kanak

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    339 Ratings, 125 Reviews

    excellent
    20%
    very good
    22%
    average
    22%
    poor
    13%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 2
    • 4
    • 1
    • 5
    • 2
    • 5
    • 5
    • 4

    Rating Categories

    • Location2.9
    • Cleanliness2.7
    • Value For Money2.8
    • Food2.4
    • Facilities2.4
    • Checkin Experience3.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's spacious rooms and polite staff. The location is convenient, near the railway station, enhancing accessibility. However, many highlight poor maintenance, cleanliness issues, and inadequate amenities, such as non-functional AC, lack of hot water, and an unsatisfactory bathroom environment. The ambiance and overall upkeep seem to fall short of expectations, affecting the overall experience.

    Sort by:

    Positive first
    1.0

    Bad ex

    jagat.family with 2 kids

    It was a very Bad experience , a dirty Bed , door not working properly, Water filled in underground parking.

    Travel Month: Oct 2025

    Room: Deluxe Double or Twin Room With Shower

    5.0

    Excellent Stay

    ramkumar s.solo

    *Thoroughness:* The staff did an immaculate job; every nook and cranny was clean. *Professionalism and attitude:* Very thorough, reliable, and professional! They even folded my towels in a decorative way.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room With Shower

    5.0

    Good hotels

    amin s.business

    Good hotel. Very cozy good hotel

    Travel Month: Oct 2025

    Room: Deluxe Double or Twin Room With Shower

    3.0

    Average Stay

    vejendla a.

    the room was just ok but hot water not available lift also not working

    Travel Month: Oct 2025

    Room: Deluxe Double or Twin Room With Shower

    3.0

    Average Stay

    roop c.family with 2 kids

    1. bed is not a comfortable for sleeping (Damaged)

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe Double or Twin Room With Shower

    1.0

    Terrible Stay

    khushal n.family with 1 kid

    Very Worst Ambience & Cleaning Matainence Not Suitable For Family Stay

    Travel Month: Oct 2025

    Room: Deluxe Double or Twin Room With Shower

    4.0

    Good Stay

    shivam s.solo

    The hotel was quite nice, but the air conditioner had run out of gas, due to which it was not providing any coolness in the room and there were also mosquitoes.

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room With Shower

    1.0

    Terrible Stay

    harihara k.family

    worst parking. no ventilation for room and bathroom. But Big spring bed. not happy Big bed and spacious room. Room without airculation. Worst and congusted car parking.

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room With Shower

    3.0

    Average Stay

    raju k.

    Nice working staf nice location

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room With Shower

    1.0

    worst property

    joel a.family

    Worst property and staff behaviour of manager, i have booked a 3bhk apartment, but they have gave us individual rooms, A/cs are not working properly and full of mosquito and beds are not proper, never recommend this to anyone.

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room With Shower

    1.0

    Terrible Stay

    srinivas g.

    Room is worst.

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room With Shower

    2.0

    Poor Stay

    sunny c.

    Room is not maintained properly. Washroom door lock is not working

    Travel Month: May 2025

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Wed Jun 04 11:21:50 IST 2025

    Dear Guest , Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

    3.0

    Average Stay

    p b.family with 2 kids

    No hot water service,

    Travel Month: May 2025

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Wed Jun 04 11:21:41 IST 2025

    Dear Guest , Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

    1.0

    Terrible Stay

    gnana p.group

    Worst in every possible aspect

    Travel Month: Apr 2025

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Wed Apr 30 11:01:33 IST 2025

    Dear Guest , Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

    1.0

    Terrible Stay

    mkr l.family with 2 kids

    Location is good... Hotel rooms are im bad condition, stinky smell No cleaning Cigarete butts all over carridor, and mosquitoes all over.. Not recomended at all

    Travel Month: Apr 2025

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Wed Apr 30 11:01:39 IST 2025

    Dear Guest , Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

    1.0

    Not suitable for family

    udaykiran k.family

    Very worst to the core. It is not suitable for family. This is suitable for friends. Underground Parking available

    Travel Month: Mar 2025

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Wed Apr 30 11:01:58 IST 2025

    Dear Guest , Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

    3.0

    Not bad

    jomin s.couple

    Room was not that clean. Bedsheets and blankets were also very dirty. Washroom was okay though the towel they provided was very dirty

    Travel Month: Dec 2024

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Thu Feb 13 12:19:36 IST 2025

    Dear Guest ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

    3.0

    Average Stay

    shaik.solo

    Not great but okay stay for bachelor. Hot water or ac are working just barely. Location is the good thing

    Travel Month: Feb 2025

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Thu Feb 13 12:20:04 IST 2025

    Dear Guest ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

    1.0

    Terrible Stay

    sheelendra p.solo

    Water tap broken & leakage

    Travel Month: Feb 2025

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Wed Apr 30 11:02:17 IST 2025

    Dear Guest , Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

    1.0

    Terrible Stay

    satya m.

    Cleanliness is not there, minimum sope and tawal are not provided, even mug and bath room also like public toilet, totally worrst experience in my life and bad small overall room.

    Travel Month: Feb 2025

    Room: Deluxe Double or Twin Room With Shower

    Alana Townhouse Apartment | Room & Restaurant has replied on Wed Apr 30 11:02:20 IST 2025

    Dear Guest , Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING

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