Alaya Heritage Resort is located in a beautiful location with a stunning view of the valley. The staff is polite and helpful, and the rooms are spacious and clean. However, some guests faced issues with cleanliness, maintenance, and basic necessities like water supply. The food quality and service need improvement, and the property lacks some amenities promised. The location is far from the main market, and the property is not suitable for people with mobility issues due to the absence of a lift.
