The property is located in a prime location, close to Khan Market and Lodi Gardens. The staff is courteous and helpful, providing excellent service. The rooms are spacious and comfortable, with a heritage touch. The food is delicious, with a great breakfast spread. However, some guests have mentioned that the property is showing its age and needs renovation. The carpet and wall paint in some areas need attention. The bathroom fittings are old and need updating. Overall, a good property for business and family trips.