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You are booking hotel for more than 30 days
South Civil Lines, Jabalpur | 1.8 km drive to Jabalpur Junction
93 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's great location, close to the railway station, and clean rooms. The ambience is pleasant, and many found the staff friendly and helpful. Food received positive mentions, although some noted inconsistencies in service and room maintenance, like housekeeping delays and missing amenities. Overall, it shines for its cleanliness and supportive staff.
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Poor staff response & Not returned my 1 night money
Highly unresponsive staff and reception. Even after asking to get few things like coffee, sugar etc.. It took 4 hrs to refill. Even the basic electric kettle was missing in the room. The Dish TV was also not working. After complaining for Electric Kettle & Dish TV they worked on it and later replaced those things. Even the lift doesn't function properly and is extremely slow. Furthermore, I had to cut short my stay in the hotel by 1 night and they denied to refundy money back for additional 1 night as I had done booking
Room: Deluxe Twin
Kind staffs
I stayed for 2 days. Breakfast at its restaurant is well guided me, foreigner by staff. Floor is clean.
Room: Studio Room
Poor Stay
groupLift not work service very late both room lock not work stop is very worst but food is good total 10 out of 1 becuse food only
Room: Deluxe Twin
Average Stay
The hotel's ambience is good. But services like lift facility to our floor, coffee bar and house keeping response was slightly disappointing.
Room: Studio Room
Not worth staying
Arrived at 2030h on 20 Jan 25 and was alloted room 207. The room was clean but no towel in the bathroom. There was no hotwater for bath and shower button was missing. The towel rack is fixed directly over the WC. The fridge was not working. The TV was not functioning. It took one hour to fix these problems. The next morning found only one milk pouch for coffee. The coffee tea kettle stopped working half way. The bathroom again didn't have hot water. The room was not even checked. The front desk admitted to this. Further, the room does not have any ventilation and the fan regulator is not functioning. The service leaves a lot to be desired..
Room: Deluxe Room
Terrible Stay
soloThe stay was horrible. 5th jan night i stayed there. After 1:30 am there was a power cut till morning 6:50 and no one is responded properly. There is no alternative for them. Due to this no sleep in the entire night.
Room: Deluxe Room
Ankit Hotels By M Square has replied on Wed Jan 15 21:38:19 IST 2025
Dear Mr. Sagi Rao , Thank you for your exceptional feedback! We're trying our best but due to major technical issue we didn't provide you .We definitely provide excellent service in your next visit.
Excellent Stay
My stay was very good all over stay was good but food was just average
Room: Deluxe Room
Ankit Hotels By M Square has replied on Sun Jan 05 22:26:37 IST 2025
Dear Mr. Pandey , Thank you for your exceptional feedback! We're delighted you enjoyed our clean rooms, courteous staff, and convenient location. We look forward to hosting you again! we definitely provide excellent food in your next visit.
Average Stay
familyLocation is very good. Very close to railway station. Room was not cleaned before my arrival. Towels and complementary tea/coffee was not provided
Room: Deluxe Room
Ankit Hotels By M Square has replied on Tue Dec 10 20:22:34 IST 2024
Dear Mr. Prabhav , Thank you for your feedback! We're delighted you enjoyed our rooms, courteous staff, and convenient location. We are so sorry for your last visit.
Comfortable property to stay with family
Over all a good experience, a near and clean property with good ambience. I was there with my family and we had a good experience
Room: Deluxe Twin
Ankit Hotels By M Square has replied on Sat Nov 30 19:27:10 IST 2024
Dear Mr Sunny Jaiswal, Thank you for your exceptional feedback! We're delighted you enjoyed our clean rooms, courteous staff, and convenient location. We look forward to hosting you again!
Good Stay
coupleThe property location is convenient. Amenities are good. The room and toilet were clean. Pleasant interior. The complimentary breakfast was not good. Please change your cook.
Room: Deluxe Room
Ankit Hotels By M Square has replied on Sat Nov 30 19:32:12 IST 2024
Dear Mr. Vinay Kuhikar , Thank you for your exceptional feedback! We're delighted you enjoyed our clean rooms, courteous staff, and convenient location. We look forward to hosting you again!
Excellent Stay
Place was good, excellent food, though they had a shortage of staff. Thank you. Didn't take any pics of the hotel
Room: Deluxe Room
Ankit Hotels By M Square has replied on Wed Mar 20 16:28:58 IST 2024
Dear Ms Rachana Patnaik, Thank you for choosing us for service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the hotel in the near future.
Good Stay
Stay was quite nice, rooms were nice and spacious. Cannot comment about the food but everything else was on par
Room: Deluxe Room
Ankit Hotels By M Square has replied on Wed Mar 20 16:32:00 IST 2024
Dear Mr Suryansh Gupta, Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.
Average Stay
Our stay was ok but they did not cleaned the room next morning on our extended stay as it should always been done before 11:00 am. The house keeping came by 4:00 pm after we complained which was very annoying.
Room: Deluxe Twin
Ankit Hotels By M Square has replied on Wed Mar 20 16:34:57 IST 2024
Dear Mr Rajesh Bhatt, Thank you for posting your review. We value your time and apologize that our service wasn’t as fast as it should be. We look forward to welcoming you back soon.
Poor Stay
2, no hot water in tap no tea cattle no table for having dinner, one has to eat on bed. No room making in evening breakfast not ready by 8. 30 am. Reception staff, discriminatory towards mm t and direct customers. Overall a poor experience. No attendant to guide you to the room at the time of check-in, no attendant to help in check out. Very poor audit by mm t, to include hotel in this premium category. What a great toast
Room: Deluxe Room
Ankit Hotels By M Square has replied on Tue Dec 12 17:29:18 IST 2023
Dear Mr Uday Kumar Jain, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Terrible Stay
coupleThe room which we were given was not clean at all. The bed sheets and pillow covers were stained and the bathroom had hair strands all over. Even the mugs and the water heater was filthy. We had to instruct the staff to clean the room after we checked in which wasted our time. And to top it all, there was hair in the tea that we ordered. All in all, it was very unhygienic and we would never recommend this hotel.
Room: Deluxe Room
Ankit Hotels By M Square has replied on Tue Dec 12 17:10:40 IST 2023
Dear Mr Akhil Nair, We’re sorry to hear of your experience with us and hope you will accept our sincerest apologies.I hope you visit again and give us a chance for improvement.
Good Stay
Good room, hygiene, reception boy was good and accommodative and helpful who prepared bill at time of check out.
Room: Deluxe Twin
Ankit Hotels By M Square has replied on Tue Dec 12 17:22:46 IST 2023
Dear Mr Rohit Chadha, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
Service & manager behaviour
Staff just like local or un educated, i had to ask him for room cleaning and after cleaning the room, i had to call him 4 to 5 times because i had mosquitoes no anyone response
Room: Deluxe Twin
Ankit Hotels By M Square has replied on Mon Oct 30 17:35:02 IST 2023
Dear Mr Nimesh Sukhadiya, Thank you for providing us with your feedback. We're sorry to acknowledge that you were unsatisfied with your experience.I hope you visit again and give us a chance for improvement.
Average Stay
Lift is not working, very slow services
Room: Deluxe Room
Ankit Hotels By M Square has replied on Sat Oct 21 17:29:01 IST 2023
Dear Mr Vishal Hatwalne, Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again.
Good Stay
Stay was good, good ambience, but there is no discount on food
Room: Deluxe Queen
Ankit Hotels By M Square has replied on Tue Sep 12 11:02:38 IST 2023
Dear Mr Ashutosh Gupta, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and thank you for letting us know about this. Your feedback helps us get better and I’m looking forward to having you again as a guest in our hotel.
Excellent Stay
It was an amazing experience, the staff is really friendly and cheerful, and the room is top class.
Room: Deluxe Queen
Ankit Hotels By M Square has replied on Tue Sep 12 11:05:53 IST 2023
Dear Mr Gollo Rangno Nguri, Thank you for your positive review. We pride ourselves on providing excellent customer service, and we’re glad we could do that for you. We hope to see you again soon!
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