The property has a good location and amenities, with two swimming pools, a gym, and a spa. The staff is polite and helpful, and the food quality is good. However, some guests have complained about slow service, limited breakfast options, and high prices for food. The rooms are clean and spacious, but some guests have reported issues with maintenance and privacy, such as frosted glass partitions in the bathroom. Overall, the property offers a luxurious experience, but some improvements could be made in terms of service and value for money.