Positive Aspects
Spacious Rooms: The rooms were well-sized, which made for a comfortable stay.
Excellent Food: The food was a highlight, with the Hongkong paneer being a standout dish.
Helpful Staff: The caretakers and helpers were noted for their very good and cooperative nature.
Activities: The activities were well-planned and appropriate for a one-day schedule.
Areas for Improvement
Urgent Maintenance Needed: Several amenities were not in good working order. The washbasin tap was broken, and the jacuzzi taps had very low pressure.
Pest Control: The presence of rats that ate soaps and leeches in the swimming pool is a major concern that needs immediate attention. The leeches in particular make the pool unsafe.
Lack of Accessibility: The kitchen was closed and no staff were available for service, such as making tea, early in the morning at 7 a.m.
Overall Experience
The positive aspects of the property, including the spacious rooms, great food, and good activities, were highly appreciated. However, the significant issues with maintenance and pest control, particularly the leeches in the pool, negatively impacted the overall experience. While the first visit was enjoyable, the lack of proper maintenance means that future stays would be unlikely unless these issues are addressed.