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Review Of Arola Holidays

Chithirapuram, Munnar | 10.3 km from city centre

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • SOLO
    • GROUP
    3.0

    Good

    10 User Reviews and 16 Ratings

    Location3.3

    Cleanliness3.8

    Value for Money3.1

    Food3.1

    Amenities3.2

    Check-in Experience4.1

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    Guest Reviews

    One of my best stat

    Rated 5.0 by Aarnav P Jayan . Solo Traveller . Mar 30, 2024

    From the moment i arrived until departure, the staff exceeded expectations. Exceptional customer service, with a commitment to make my stay comfortable. Rooms were spotless, and the facilities were well-maintained. The hotel's cleanliness surpassed my expectations. Scenic views and proximity to local landmarks made our stay unforgettable. The quality of service and amenities justified the cost. Great value for the price paid, exceeding my expectations. Beds were exceptionally comfortable. Rooms were spacious, well-appointed, and equipped with all necessary amenities.

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    Arola Holidays has replied on Apr 07, 2024

    Greetings from Arola Thank you for staying with us hope you will vist again. Read more

    Excellent Stay

    Rated 5.0 by Ajith Sekar . Jan 01, 2024

    Nice rooms, clean and neat, good service, politely handl, friendly service

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    Arola Holidays has replied on Apr 07, 2024

    Greetings from Arola Thank you for staying with us hope you will vist again our property. Read more

    Room is clean and maintaining well.

    Rated 4.0 by Bhargav Raju Dasariraju . Couple Traveller . Jan 03, 2023

    The property is located in nice place and views are good from room. Breakfast is tasty.

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    Arola Holidays has replied on Jun 29, 2023

    Thank you sir . Come and visit again Read more

    Average stay

    Rated 3.0 by Rajesh Samantaray . Group Traveller . Dec 29, 2022

    Room was very clean and view from balcony is superb the caretaker behaviour is not good. He dont know how to talk with customer. There is no wifi and soap. After asking for bath towel multiple times they provided only one towel though we are two person staying in one room. When we ask for breakfast caretaker said we are not preparing here but at the same time he prepared the breakfast for side room when we asked he is saying they are special guest. Caretaker is telling us docter is staying besides to your room so please be cautious. Like we are some sadak chap people come to stay here. Caretaker behaviour is not good at all. Only good part is room was very clean and very specious.

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    Arola Holidays has replied on Feb 11, 2023

    Dear customer, during vacation time we are having a little crush for the rooms. We are running this with our family. We are preparing home made food as this is not a restaurant we are not preparing the food in bulk. Either you shkuld have enquired and ordered eariler at the morn... Read more

    Poor Stay

    Rated 2.0 by RAHUL DESHMUKH . Dec 31, 2024

    The owner's language is rough. Mmt has an option for a child of age up to 17 yrs. I have booked for 2 children up to age 16 yrs. He said that the above 10 yr is an adult. He asked for extra payment. I showed him the policy of mmt then he agreed. But if the booking is accepted by the app then if you are good by heart you cannot ask for extra payment. He said to me, you had cheated on me showing a 16 yrs child, he is not a child he is treated as an adult, before knowing the facts. Don't book this hotel with breakfast. He doesn't have breakfast other than idly. And not ready to serve you with goodwill. He will say the breakfast time is over. Breakfast time is up to 9 am. But will serve you till 9. 30 am showing that he is very kind. He has rooms downstairs, providing no person to carry baggage. Location wise it's a good place but the owner is very cunning and rude. And will provide no service at all.

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    Poor Stay

    Rated 2.0 by Abdussalam KT . Jan 02, 2024

    When i arrived at the location the behaviour of the host are rude and unprofessional. They have initially denied giving the room and asked me to cancel. Room was average. Over all bad experience. I don't recommend this facility.

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    Arola Holidays has replied on Apr 07, 2024

    Greetings from Arola The number of guest was more when you arrived at the hotel therfore we have denied the checkin please inform the correct number of guest coming to the hotel whike your booking the rooms Sir Thank You Read more

    Located on very stiff place. Good for overnight stay.

    Rated 2.0 by Rushikesh Deshkar . Couple Traveller . Dec 31, 2023

    Located on very stiff place. Need to climb mounted to reach main road. Missing basic facility. Do not book for elderly person. New feature. Good host.

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    Arola Holidays has replied on Apr 07, 2024

    Greetings from Arola Our property is located about 200 meter away from the main road to provide the gust a calm environment without any sort of noise or air pollution by the vehicle. Our property is located in a high range area. Thank you Read more

    No wifi & hot water

    Rated 2.0 by Akshaya Harish M . Family Traveller . Mar 12, 2023

    There is no wifi and hot would be provided till 9am only. Not recommended

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    Arola Holidays has replied on Jun 29, 2023

    Sorry For the inconvenience. We have resolved the wifi problem and has started to provide 24 hr hot water service. Thank you Read more

    Not worth

    Rated 2.0 by Prasad Sivaraj . Family Traveller . Dec 30, 2022

    We booked 3 rooms for a night at here. The rooms were not like the ones shown. It's very average for the cost they charge. For 3 couples, they gave 3 bedrooms all with attached bathroom but two bedrooms were clubbed together which means one bedroom is independent and the other two are interconnected. We can go in and out of bedroom 3 only via bedroom 2 only. Hot water was not working in bedroom 3. No shower. No mirrors. No soaps & water bottles were offered as well but provided once we requested. Overall, we were not satisfied with this stay.

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    Arola Holidays has replied on Jun 29, 2023

    Sorry for the inconvenience that caused you. Don not make false statements against the Hotel if so strict action will be taken. As per your request Hotel gave u 3 budget rooms for cheaper prices please do not expect VIP services for cheap rooms we will provide u services with all... Read more

    Terrible Stay

    Rated 1.0 by Vishnu Raj . May 30, 2023

    Very bad area, they will provide only room, not provide another facilities, no sanitary items thare. Any updates for this meter?

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    Arola Holidays has replied on Jun 29, 2023

    We are completely sorry for any inconvenience caused to the guest. We do our maximum to improve our services. Thank you Read more

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