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Review Of Ashraya Residency

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    70 Ratings, 19 Reviews

    excellent
    39%
    very good
    24%
    average
    23%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 4
    • 4
    • 1
    • 4
    • 4
    • 2
    • 3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly and accommodating staff, alongside comfortable and spacious rooms. The property is well-located near New Town bus stop, making it convenient for travel. Many highlight the tasty food options and smooth check-in and check-out processes. However, a few reviews point out that cleanliness can be inconsistent. Overall, there are positive sentiments regarding hospitality and amenities.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    mohammad f.

    I had a terrible experience during my stay. The cleanliness was extremely poor — the room was dirty, and the bedsheets were torn and looked unhygienic. The staff didn’t seem to care, and it felt very uncomfortable staying there. I would not recommend this hotel to anyone looking for a clean and pleasant stay.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: AC Deluxe Room

    1.0

    The staff’s behaviour was very unprofessional.

    vinay k.solo

    Very bad experience . The staff’s behaviour was very unprofessional. I found the staff’s behaviour to be highly unprofessional and unacceptable.

    Travel Month: Sep 2025

    Room: AC Classic Room

    4.0

    Nice experience hotel staff is nice good service"

    rahul k.couple

    The room was spacious and comfortable, and the staff was excellent. Well maintained room, tasty food, courteous staff

    Travel Month: Aug 2025

    Room: AC Classic Room

    4.0

    good

    sourav l.couple

    The staff were incredibly friendly and helpful, making our stay very enjoyable. The room was clean and comfortable

    Travel Month: Aug 2025

    Room: AC Classic Room

    1.0

    not recommended

    aviraj c.solo

    The room was small and the bed sheets and pillows were dirty and had stains. You say that it’s room with view but there was no view.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: AC Deluxe Room

    3.0

    Average Stay

    rohit s.family

    Peaceful but Price is high according to room and facility, bathroom is clean but small insects running on bed so unhygienic. Price should be below

    Travel Month: Jul 2025

    Room: AC Classic Room

    • user photos
    3.0

    Tip top so so

    debajyoti b.loyalty-iconbusiness

    7 out of ten for room, toilet 6 out of 10, food not available at that time i have no idea. Staff good

    Travel Month: Jan 2025

    Room: AC Classic Room

    • user photos
    • user photos
    • user photos
    3.0

    Small Rooms. Accommodating staf

    suruchi m.family

    Rooms are very small for the price. Food was not bad. Staff was accommodating. Cleanliness was provided on demand.

    Travel Month: Dec 2024

    Room: AC Classic Room

    3.0

    Travel Experience

    jayanta m.business

    The location is good near New Town bus stop but the size of the hotel room and washroom is a bit small but the behavior of the hotel staff is also good

    Travel Month: Dec 2024 (4-Night Stay)

    Room: AC Classic Room

    1.0

    Terrible Stay

    pushkar l.

    Terrible

    Travel Month: Dec 2024

    Room: AC Deluxe Room

    5.0

    Hospitality

    icici b.business

    good hospitality and good food. location is also good. room was clean just no subscription on tv😅. ac was working fine

    Travel Month: Nov 2024 (3-Night Stay)

    Room: AC Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    kunal m.

    Staying was fantastic, rooms well decorated, staffs behavior very good. Smooth check in. Good quality food.

    Travel Month: Nov 2024

    Room: AC Classic Room

    4.0

    Good Stay

    harsh k.

    Check in and check out process were smooth. This hotel and rooms were clean. Staff behavior was good. All the facilities amenities were working fine. Food quality is okay there is lot of room for improvement.

    Travel Month: Mar 2024

    Room: Classic Room

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    prithviraj s.

    The hotel staff is very cooperative but service is bit poor. Plus 90% of the food menu is unavailable. Rooms are bit small.

    Travel Month: Sep 2023

    Room: Deluxe Room

    4.0

    Wifi

    amit b.business

    In 4th floor wifi is not working, so make sure when u go for this hotel for official purpose then u have to choose 2nd or 3rd floor rooms

    Travel Month: Sep 2023

    Room: Deluxe Room

    5.0

    Excellent

    zane a.couple

    Staffs are very good. Value with money. Location is easy near dlf bus stand. Food available. Rooms and washroom ares clean

    Travel Month: Jul 2023

    Room: Deluxe Room

    5.0

    B

    shubham m.business

    Location - good, close to major road and business park food - good variety and tasty amenities - very good

    Travel Month: Mar 2023

    Room: Deluxe Room

    5.0

    Caretaker sujit poor attitude

    vijay.business

    We arrived the property late at 1145 pm to be told that rooms are not available. Even though we had visited at 2pm in the afternoon. After a lot of altercation rooms were given.

    Travel Month: Feb 2022

    Room: Deluxe Room

    1.0

    Worst hotel

    sourangshu b.loyalty-iconcouple

    The staff is completely insane. Food provided was extremely bad. The room had broken bed, broken washroom door and faulty tv.

    Travel Month: Nov 2021

    Room: Deluxe Room

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