The property is located in a prime location with good common amenities. The staff is courteous and helpful. However, the rooms are substandard and not up to the mark for a four-star property. The food is good but overpriced. Some guests faced issues with billing and incorrect charges. The property needs renovation and maintenance. Some guests also faced issues with cleanliness and hygiene. Overall, the property has mixed reviews with some guests having a comfortable stay while others faced issues with various aspects of the property.