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Review Of Avalon Stays Ooty

Sylks Road, Ooty | 2.3 km drive to Government Botanical Garden

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.0
    Very Good

    49 Ratings, 15 Reviews

    excellent
    39%
    very good
    33%
    average
    20%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 5
    • 3
    • 4
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.4
    • Cleanliness3.7
    • Value For Money2.6
    • Facilities3.4
    • Checkin Experience3.9
    • Wifi2.9
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    Review Summary

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    Guests appreciate the cleanliness and helpfulness of the staff at this property, with many mentioning the comfortable rooms and good service. While the breakfast has had mixed reviews, a few found it tasty and sufficient. The property offers a pleasant stay with good views and is well-maintained, although some noted issues regarding pricing and room size.

    Sort by:

    Positive first
    3.0

    Average Stay

    abhinav g.couple

    The room was good but still not worth the price. We paid around 8600 for 2 nights including breakfast. The breakfast was very poor. The staff is helpful though

    Travel Month: Jun 2025

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Tue Oct 14 12:29:36 IST 2025

    Dear Abhinav Gupta, “Thank you for sharing your feedback. We’re glad you found our staff helpful. We regret that the breakfast and overall value didn’t meet your expectations, and we’ll work on improving the experience.” Regards BookmyRoom

    4.0

    Good Stay

    dinesh a.group

    very good room, very good service, breakfast is good

    Travel Month: Apr 2025

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Tue Oct 14 12:32:20 IST 2025

    Dear Dinesh Arul, “Thank you for your kind words! We’re glad you enjoyed the room, service, and breakfast. We look forward to welcoming you again soon!” Regards BookmyRoom

    1.0

    Worst stay ever.

    dileep.loyalty-iconfamily

    Horrible, no cleanliness and good bed hygiene. The staff don’t respond when we ordered. And also rude behaviour

    Travel Month: May 2024

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Fri Jun 14 14:16:51 IST 2024

    Dear Mr Dileep, Thank you for your feedback. I'm truly sorry for the issues you encountered with cleanliness and staff behaviour. This is not the experience we aim to provide. We are addressing these concerns immediately and providing additional staff training. We appreciate your input and hope to improve your experience in the future. Thanks & Regards Rajkumar L

    4.0

    Neat stay

    devadeep s.loyalty-iconfamily

    Property was very neat and clean. Very helpful host. The host arranged cab and baby food as requested.

    Travel Month: Apr 2024

    Room: Deluxe Room

    • user photos
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    Avalon Stays Ooty has replied on Fri Jun 14 14:17:51 IST 2024

    Dear Devadeep Shyam, Thank you for your wonderful review! We're delighted to hear you had a neat and clean stay. It's great to know our team could assist with arranging a cab and baby food. Your positive feedback means a lot to us. We look forward to welcoming you back soon! Best regards, Rajkumar L Revenue Manager

    4.0

    Good Stay

    srikanthreddy k.

    I liked here staying in avalon stays in ooty. We stayed for two days and the room is very comfortable. I opted for the breakfast and its tasty. The room is very clean and good. Hope will choose the same hotel for the next time.

    Travel Month: Apr 2024

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Fri Jun 14 14:19:12 IST 2024

    Dear Srikanthreddy Keesara, Thank you for your kind review! We're thrilled to hear you had a comfortable stay and enjoyed the breakfast. It's wonderful to know you found the room clean and pleasant. We look forward to welcoming you back to Avalon Stays on your next visit to Ooty! Best regards, Rajkumar L Revenue Manager

    4.0

    Good Stay

    rajasree r.

    Service was good.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Fri Jun 14 14:20:42 IST 2024

    Dear Rajasree R, Thank you for your positive review! We're glad to hear you enjoyed our service. We hope to welcome you back for another great stay soon. Best regards, Rajkumar L Revenue Manager

    3.0

    Average Stay

    athira s.

    Rooms not affordable for the persons as we have selected the correct numbers and parking area is not feasible

    Travel Month: Mar 2024

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Fri Jun 14 14:23:43 IST 2024

    Dear Athira S Menon, Thank you for your feedback. We're sorry to hear about the issues you encountered with room affordability and the parking area. We appreciate your comments and will work on improvements. We hope to provide a better experience in the future. Best regards, Rajkumar L Revenue Manager

    3.0

    Avg hotel having lots of price

    md s.group

    Hotel was good but the location was not. In breakfast buffet was not available. There were very limited options in breakfast. The price was too high based on the hotel and service provided.

    Travel Month: Mar 2024

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Fri Jun 14 14:25:03 IST 2024

    Dear Md Sahil, Thank you for your feedback. We're sorry to hear that the location and breakfast options did not meet your expectations. We appreciate your comments and will work on making improvements to enhance our guest experience. Best regards, Rajkumar L Revenue Manager

    4.0

    Good Stay

    chirag p.

    The room was clean, spacious. There was no restaurant at the stay but breakfast was served to the room. The breakfast was sufficient, tasted good. Parking was available but if they are fully booked then it can get tricky. Overall had a pleasant stay.

    Travel Month: Feb 2024

    Room: Deluxe Room

    • user photos

    Avalon Stays Ooty has replied on Fri Jun 14 14:26:53 IST 2024

    Dear Chirag Pai, Thank you for your positive review! We're glad to hear you enjoyed the clean, spacious room and the in-room breakfast. We appreciate your feedback about the parking and will work on improving it. We hope to welcome you back for another pleasant stay. Best regards, Rajkumar L Revenue Manager

    5.0

    Good experience

    balachandhiran.couple

    The stay was nice, good view, with good customer service and all the facilities. Cleanliness and located on the main area

    Travel Month: Jan 2024

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Fri Jun 14 14:27:55 IST 2024

    Dear Balachandhiran GP, Thank you for your wonderful review! We're delighted to hear you had a good experience and enjoyed the view, customer service, facilities, and cleanliness. We look forward to welcoming you back soon! Best regards, Rajkumar L Revenue Manager

    2.0

    Bad experience

    prem s.family

    The door lock was broken, latch also didn’t fit properly, no way to lock the door when you are out. Bedding had an off smell

    Travel Month: Jun 2023

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Tue Aug 01 12:50:43 IST 2023

    Dear Mr.Sharma, We are deeply sorry for the difficulty caused to you, and we eagerly await your return in order to provide you with excellent service.

    2.0

    Poor Stay

    koushik n.loyalty-iconcouple

    I booked a deluxe room seeing the photos of the homestay, where they displayed valley view rooms. But i was allotted room at back side which was very small, congested abed without any view. Though the rooms were costly, more than per day.

    Travel Month: May 2023

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Sat Jun 10 10:40:38 IST 2023

    Dear Kousik, We are deeply sorry for the difficulty caused to you, and we eagerly await your return in order to provide you with excellent service.

    5.0

    Good rooms and a lovely stay

    souradipta m.family

    The place was clean and the staff was very helpful. Would definitely recommend this place for a family stay.

    Travel Month: May 2023

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Wed May 17 19:22:02 IST 2023

    Dear guest, thank you for staying with us! we are happy you had a memorable stay and we look forward to welcoming you again

    5.0

    Excellent Stay

    praveen m.loyalty-icon

    Very neatly maintained and very hospitable staff

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Room

    Avalon Stays Ooty has replied on Wed May 17 19:22:46 IST 2023

    Dear guest, thank you for staying with us! we are happy you had a memorable stay and we look forward to welcoming you again

    3.0

    G

    baliboina v.couple

    Room was very clean but little bit congested complementary breakfast was superb and main thing room rent it’s very expensive i felt compare with other hotel with same facilities and housekeeping people was really good very kind people’s

    Travel Month: Mar 2023

    Room: Deluxe Room

    • user photos
    • user photos
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    Avalon Stays Ooty has replied on Wed Apr 12 18:59:16 IST 2023

    Dear bali, thank you very much for your wonderful words waiting to host you again

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