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Review Of Ayur County0123401234

Chinnakanal, Munnar | 10 minutes walk to Chinnakanal

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    356 Ratings, 289 Reviews

    excellent
    17%
    very good
    30%
    average
    27%
    poor
    17%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 4
    • 4
    • 4
    • 4
    • 2
    • 3
    • 4
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness3.6
    • Room3.6
    • Food3.4
    • Hospitality3.7
    • Value For Money3.6
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    Reviews Summary

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    The property enjoys a stunning location with beautiful valley views, perfect for a serene getaway. Guests appreciate the friendly staff and decent food options, especially the breakfast. However, many have pointed out the need for better maintenance of rooms and facilities, as cleanliness and service have significant room for improvement. Room service and basic amenities often fall short, impacting the overall experience.

    Sort by:

    Positive first
    4.0

    Good Stay

    altair s.family with 1 kid

    The overall review of the resort is good but there are some limitations like no vehicle to go towards the room . But the food and room services were all good and up to the point.

    Travel Month: Apr 2025

    Room: Valley Room

    4.0

    Good Stay

    enayath.family with 3 kids

    Location is excellent, food is good, stay is also good.

    Travel Month: Apr 2025

    Room: Valley Room|Sunrise Room

    3.0

    Average Stay

    rajeesh s.family

    Property is of great ambience, but they are not maintaining it properly. The external 18Ampr power switch was good enough t get my EV charged overnight.But they dont have DC charger.Rooms requires a revamp its high time....

    Travel Month: Mar 2025

    Room: Valley Room

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    4.0

    Good experience and like to again

    jayakumar k.family

    Location is good and service also. Rooms getting older and renovation required .

    Travel Month: Feb 2025

    Room: Valley Room

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    5.0

    Good experience in ayur county

    john c.family

    Well maintained property with nice location. Just confirm the view of the room before booking.

    Travel Month: Dec 2024

    Room: Valley Room

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    3.0

    Had some issues with view from room and cleanliness of bedsh

    dilkhaz k.couple

    Bedsheets were not clean, it had stains on them. Also instead of a queen size bed it was 2 single sized put together. And the room was below ground floor ( -2 floor ) with no proper view of the valley. Dinner and breakfast was nice. The pool was also nice. The resort is also easily reachable and is in a beautiful place. The resort staffs were helpful.

    Travel Month: Oct 2024

    Room: Valley Room

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    2.0

    Room service

    rakesh v.family

    Hospitality is not good. They charge an extra 35% on food for room service. Rooms are not hygienic

    Travel Month: Oct 2024

    Room: Valley Room

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    3.0

    Avg rooms.

    kiran p.loyalty-iconfamily

    Normal ac rooms not worth the money they charge. Very less parking space and we didn’t did opt for food.

    Travel Month: Sep 2024

    Room: Valley Room

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    4.0

    Good Stay

    kumaravel a.

    The stay was comfortable and the view from room was the highlight! the food was great.

    Travel Month: Aug 2024

    Room: Valley Room

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    3.0

    Not upto the mark

    sajith k.business

    Wifi was not available in room- enquired in reception - they told they will check and update but no update received. Room i got was not providing a good view. Soaps and stuffs were not in the room and provided upon request.

    Travel Month: Feb 2024

    Room: Valley Room

    2.0

    Poor Stay

    anuraj r.couple

    No room service, no basic requirements in room(no dental kit no towel, toilet is not clean) not worth for money.

    Travel Month: Jan 2024

    Room: Valley Room

    2.0

    Poor Stay

    ajay j.family

    I request staff to change my room but hotel staff says we can't give other services very bad bathroom not clean near to restaurant full time non veg smell

    Travel Month: Dec 2023

    Room: Valley Room

    4.0

    Good Stay

    kiran v.loyalty-icon

    Property and location is good, but need to work with service

    Travel Month: Nov 2023

    Room: Valley Room

    2.0

    Average customer service.

    srijai r.family

    Room was comfortable and good. Wifi not available in the room. When asked about wifi, the staff mentioned that the wifi was only accessible in the lobby and restaurant. Tv channels were being recharged only on request. Not all channels were available for the guests, by default.

    Travel Month: Sep 2023

    Room: Valley Room

    2.0

    Bad room service

    arun b.family

    We don't expect this from these types of resorts room service was very bad i ask for room cleaning 6. 30 pm after 9. 30 pm they don't come that's the timing we have small children with us

    Travel Month: Aug 2023

    Room: Valley Room

    1.0

    Worst experience ever

    jibin p.loyalty-iconfamily

    Room are not clean. Roomservice is terrible. Hospitality and total service is not provided. Worst saty ever. Will not recommend for any one

    Travel Month: May 2023

    Room: Valley Room

    3.0

    Not recommended for family

    sarath c.loyalty-iconfamily

    Not recommended for family check in and check out process are not professional and talking long time

    Travel Month: May 2023

    Room: Valley Room

    1.0

    Terrible housekeeping

    nint v.family

    When we entered the room we found used/dirty towels in the bathroom. When we opened the drawers of the cupboard noticed cigarette packets and garbages in it. Overall there was zero cleanliness. Property was good however they failed to maintain it properly.

    Travel Month: May 2023

    Room: Valley Room

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    3.0

    Good staff, but property isnt well managed

    devendra b.loyalty-iconfamily

    I booked 2 rooms, in both intercom not working, tv not working in 1room, restaurant service is limited, both valley view and mountain view rooms have good view, but valley view building has just started renting and tiles/floors stains not properly polished. Overall i liked the hotel, will i book it again? not sure/may be.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Valley Room

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    3.0

    Average stay

    deepu p.loyalty-icon

    Bathroom door is unable to close properly. And bedsheets are cleaned. Restaurant food was good. Staffs were good and overall an average experience.

    Travel Month: Apr 2023

    Room: Valley Room

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