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Chamba - Mussoorie Rd, Dhanaulti | 6 minutes walk to Dhanaulti - Eco Garden
16 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the exceptional hospitality and polite nature of the owner, along with the stunning views, especially during sunset and snowfall. The property is in a peaceful location with spacious, well-maintained rooms. However, there are concerns about cleanliness, high pricing for the amenities, and occasional electricity issues. Some guests faced difficulties due to overbooking and lack of basic facilities.
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some good some bad
अकॉर्डिंग टू कॉस्ट नॉट सफिशिएंट दिस प्रॉपर्टी
Room: Premium Rooms
Worst hotel we ever stayed
Very bad and smelling bed sheets, pillows and blanket and the worst part it that they are charging 2500 for the same room and we have paid 5610 to mm t this was not expected from mm t i will never use mm t ever in my future for hotels booking
Room: Deluxe Rooms with Breakfast
Property denied checkin, gave our room to walk-in on higher rates
familyOn the day of our booking, there was very much rush in dhanaulti, due to long new-year weekend. Most of the hotels were sold out & we were paid for our 3 rooms for 6 adults & 4 kid a in advance & our booking was confirmed. But after that also they give our room to other walk-in on higher rates & didn’t arranged any alternatives also, we get very much difficulty.
Room: Premium Rooms
Excellent Stay
Exceptional hospitality. The owner's polite and very responsive. The view from the resort feels magical, especially the sunset. I was lucky to witness snowfall here
Room: Premium Rooms
Peaceful place with good hospitality
Peaceful place with good hospitality from the staff. Very nice view
Room: Premium Rooms
Excellent stay
The place of the property was awesome. The surrounding area was very peaceful. The room was big and very well maintained as well as neat and tidy. The staff was so helpful and well behaved. The food was delicious and hygienic. Must recommend the property to others.
Room: Deluxe Rooms with Balcony
Very good place
Nice view, nice place everything is good
Room: Deluxe Rooms with Balcony
Bamboo Jungle Resort has replied on Tue Jul 23 13:51:14 IST 2019
Dear sir, thank you for your encouraging remarks. Our team is glad that you have enjoyed your stay at our Resort. We look forward to seeing you again soon.
Not up to the mark
Stay was fine but it was not up to the mark, cleanliness was an issue. The washroom and room were not clean though they cleaned after the call. The staff was supportive.
Room: Deluxe Rooms with Balcony
Bamboo Jungle Resort has replied on Tue Jul 23 13:50:40 IST 2019
Dear Mr. Kumar, thank you for rating us. We are disappointed to hear your bother at our property. Having said so, we are glad that you found our services prompt. We assure you that your concern has been noted and that you would experience far better services the next time you See us. We look forward to See you again at our property soon.
It was a good stay
Everything was perfect and we had no issues there.
Room: Deluxe Rooms with Balcony
Bamboo Jungle Resort has replied on Tue Jul 23 13:46:33 IST 2019
Dear Mr. Gupta, thank you for your encouraging remarks. Our team is glad that you have enjoyed your stay at our Resort. We look forward to seeing you again soon.
Pathetic
Way overpriced, no facility kit in room not even basic water bottle, no consideration for an infant, paid per room for 9 rooms and we couldn't get a single water bottle or a soap or a hand towel or gracious presentation of food, had to pay money for one glass of milk which wasn't even full, even after telling them that our 1 year old needs at least 200 ml for one feed, but the boy over there didn't have the calibre to understand the requirements of a 1 year old. If you get the room for less and can have food and amities from outside the view's good from there, but don even thinks about paying more than 3 for that horrible facility.
Room: Premium
Bamboo Jungle Resort has replied on Wed Jun 19 19:27:19 IST 2019
Dear Mr.Goyal, thank you for your feedback. As discussed with you, Dhanaulti is an off-beat location with limited facilities. Also, we have uploaded all our facilities available and unavailable on MMT and GOIBIBO, so as no bitter surprise come to our clients. Regards the quantity of milk, we have notified the hotel management. We assure you they are working upon it. Regards soap, we have toiletries in every room. In case of replenishment, its free of charge. We would again like to highlight the fact that its a Resort at an off-beat location. And would not be able to serve you all the amenities of a 4/5 star hotel. We hope you would allow us another chance to service you at out property. Looking forward to seeing you soon. Best regards, for Dhanaulti Jungle Resort Anurag Kukrety Hippie soul pvt ltd.
Excellent
Everything is excellent but electricity is a poor minimum four to five hours is electricity is failed.
Room: Deluxe Rooms with Balcony
Bamboo Jungle Resort has replied on Wed Jun 19 19:10:02 IST 2019
Dear sir, at the utmost, let us thank you for your encouraging review. We are happy that you have liked the property to your satisfaction. Regards electricity, as you were updated, it was one-of case where the inverter tripped. That was though repaired at the earliest. We at Dhanaulti Jungle Resort look forward to seeing you again soon. Best regards, Anurag Kukrety Hippie soul pvt ltd On phone number
Terrible Stay
Worst experience face with the managements.
Room: Premium
Bamboo Jungle Resort has replied on Sat Apr 13 07:55:13 IST 2019
Dear Mr. Gupta, please accept our sincere apologies for the confusion during check-in. It took time due to some communication gap. We are sure you were given special treatment post your check-in. Our team looks forward to serving you again. We are sure you would give us a second chance.
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