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Review Of Banalari Pine Inn

Shillong, Shillong

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.8
    Very Good

    97 Ratings, 33 Reviews

    excellent
    38%
    very good
    33%
    average
    12%
    poor
    6%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 5
    • 4
    • 4
    • 4
    • 5
    • 3
    • 5
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness3.7
    • Value For Money3.8
    • Food4.7
    • Child Friendliness2.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the cleanliness of the property and friendly staff, highlighting the decent location near main road and amenities. Food quality is generally good, with a decent breakfast. However, the rooms can be quite small and there might be occasional delays in service. Overall, a pleasant, budget-friendly option with helpful receptionists.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    abinash.family with 2 kids

    First of all, I booked a room stating that we are 4 pax , 2 adults and 2 children, 1 of 7 years and 2nd of 11 years old. The rooms were of such a small size that there would no space for extra bed if I open my language in the room. I had to check out and go and book a room in some other hotel.

    Travel Month: Oct 2025

    Room: Standard Double Room

    5.0

    Excellent Stay

    bishal d.group

    Amazing Stay,,,Hotel Is very clean&staff behaviour very good...Food quality good

    Travel Month: Oct 2025 (5-Night Stay)

    Room: Standard Double Room

    4.0

    Good Stay

    arindam c.family with 1 kid

    A budget good stay. Need taxi ride to reach Police Bazar/State Convention Centre costing about ₹200/- appx one-way.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Standard Double Room

    1.0

    Terrible Stay

    shuvam g.family

    they provided us the most smallest room they could provide. and there was no proper services and the receptionist are not always available they provided us the most smallest room they could provide. and there was no proper services and the receptionist are not always available.

    Travel Month: Aug 2025

    Room: Standard Double Room

    5.0

    Excellent Stay

    abhijit s.family with 2 kids

    The location is very good and is just near the main road, amenities and services as expected..

    Travel Month: Jul 2025

    Room: Standard Double Room

    1.0

    not for family rating 1/

    salil s.family

    We stayed at banalari pine guest house for 2 days with our family, including our 1.5-year-old daughter. The rooms smelled very bad, and the staff was not friendly. When we asked for milk or fruits for our daughter, they said no without any reason. The food options were also very limited. Each person could only have one boiled egg. We were not happy with this. The dining experience was equally underwhelming. The menu was restrictive, with bizarre rules like one boiled egg per person. It seemed more like a punishment than a dining experience. Because of this, I don't think binalari pine inn is a good place for families. The rooms were not clean, and the staff didn't care about our needs.

    Travel Month: Jun 2025

    Room: Standard Double Room

    3.0

    Average stay

    family

    Very small room, bedding not very clean initially, but got extra covers when asked, breakfast was channa puri everyday, and only 3 rooms have balconies so low chance of getting these rooms. Location is good, staff is friendly and helpful.

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Double Room

    5.0

    Excellent Stay

    dipti r.family with 2 kids

    Property location is in the paus area of Shillong but as nearby property school area area is there so there is a problem in traffic jam during school time. Staff of this hotel are nice, house keeping is also good and reception people are very cordial, overall nice stay in this hotel with my family and a lot of thanks to make my trip for searching this hotel.

    Travel Month: Apr 2025

    Room: Standard Double Room

    1.0

    Terrible Stay

    Food was not good Rooms were very small Water was not provided very poor room service

    Travel Month: Apr 2025

    Room: Standard Double Room

    5.0

    Excellent Stay

    pappu p.family

    good stay in hotel nice room and very soft bead it was fantastic for stay 😊😊😊😊😁😊😁😁😁😊😁😁 Happy

    Travel Month: Apr 2025

    Room: Standard Double Room

    5.0

    good

    karma d.group

    nice place..

    Travel Month: Mar 2025

    Room: Standard Double Room

    5.0

    Excellent Stay

    karma d.group

    very clean room n surrounding. near by market area so easy access to everywhere . should include a juice in breakfast. the front desk guy was helpful.

    Travel Month: Mar 2025

    Room: Standard Double Room

    5.0

    Excellent stay and service

    aashish m.loyalty-iconcouple

    The services and stay at the banalari pine inn were excellent. We stayed for 2 days in peak tourist season, and the staff was helpful and the rooms had all the described amenities. The room was clean and the breakfast was pretty good. I would definitely stay at the hotel if i were to visit shillong again. The hotel gate does close around 10:30-11 pm at night but they opened it for once they heard the bell. The hotel food was also pretty good.

    Travel Month: Dec 2024

    Room: Standard Double Room

    • user photos
    • user photos
    • user photos
    5.0

    Stay Experience

    ankita.family

    Had a great experience 😄.. Everyone is very helpful and friendly . There's a balcony to the room and also a parking lot is available. Rooms are clean and provided with all basic needs

    Travel Month: Dec 2024

    Room: Standard Double Room

    1.0

    Terrible Stay

    gaurav m.family

    Do not book this hotel . The staff is so rude , specially the manager. & we booked 2 plus1 , room size is small and extra bedding for children.

    Travel Month: Jun 2024

    Room: Standard Double Room

    2.0

    Poor Stay

    sandeep y.family

    Room are Small. Reception talks rudely. Misinformation about breakfast pricing. Basic things like water are also overcharged.

    Travel Month: May 2024

    Room: Standard Double Room

    5.0

    Perfect stay inn

    benjoli d.group

    The food was perfect and the rooms are lively and comfortable, honestly i am impressed. Would reccomend you to stay here

    Travel Month: Mar 2024

    Room: Standard Double Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    akanksha b.

    The stay was good. The room was clean and we found the location easily. The only issue we faced was with the bathroom door. It was a sliding door but lock of the door wasn’t working properly. Other than that, the stay was good and budget friendly as well.

    Travel Month: Jan 2024

    Room: Standard Double Room

    4.0

    Good Stay

    charlyana t.

    Nice and cozy room home vibe surrounding all the amenities available are good good service.

    Travel Month: Jan 2024

    Room: Standard Double Room

    • user photos
    4.0

    Good Stay

    syed z.

    Good and comfortable stay. All the basic amenities were present. The room was clean and tidy. I ordered matar paneer and chicken drumsticks which was tasty. The only negative is they do not accept cash in the counter.

    Travel Month: May 2023

    Room: Standard Double Room

    • user photos

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