The property has received mixed reviews from guests. While some have praised the neat and clean rooms, polite staff, and good food, others have complained about issues like stopped water supply, no hot water, and poor maintenance. Some guests have also mentioned the beautiful backwaters and the entertainment provided in the form of live music. However, there have been complaints about loud and uncomfortable music during dinner. Overall, the property seems to offer a decent stay with good amenities, but there have been some issues with maintenance and service.