The property is located near the Golden Temple and other popular eateries. The staff is polite and helpful, and the overall neatness is good. However, some guests have complained about the rude behavior of the receptionist, lack of basic amenities like towels and water, and dirty rooms. Some guests also found the room size to be small and uncomfortable, while others appreciated the budget-friendly rates and good location. Overall, the property has mixed reviews, with some guests having a pleasant stay while others faced issues with cleanliness and service.