The property is located near New Delhi railway station and offers easy access to transportation. Some guests found the staff to be courteous and helpful, while others complained about their rude behavior. Cleanliness was a major issue for many guests, with dirty towels, unclean washrooms, and bugs in the rooms. Some guests also reported bedbugs and rats in the property. The property does not provide hot water or complimentary water, and the breakfast is served from a local shop. Overall, the property is not recommended for families and may be suitable only for solo male travelers on a budget.