Dear MakeMyTrip Team,
I am writing to report an unfair extra charge by the hotel "Blossom Inn (400m from Golden Temple, Amritsar)" for my stay on 18–19 Oct 2025. The booking confirmation clearly mentions the checkout time as 11:15 AM. On 19th Oct, I spoke to the hotel around 11:00 AM and informed them that we would need around 45 minutes more to pack and leave. The staff verbally agreed and did not mention any extra charge. However, during checkout at 12:00 PM, they suddenly demanded for the short delay.
I was not informed about this charge at any time before checkout. I paid via PhonePe to *Kanwarjeet Singh at 12:23 PM. I request you to kindly look into this matter and arrange a refund of or credit it to my MakeMyTrip wallet and also the hotel parked my vehicle at wrong parking nearby their premises and an online challan was issued by the traffic police for my vehicle because of their irresponsibility and take strict action about this also .
Attached are:
- Booking confirmation (showing checkout time)
- Payment screenshot for
- challan of wrong parking for my vehicle
Thank you for your support and understanding.