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Review Of Buckingham palace group

Dal Lake, Srinagar | About a minute walk to Dal Lake

    User Ratings & Reviews

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    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    3.2

    Good

    20 User Reviews and 31 Ratings

    Location3.6

    Cleanliness3.5

    Value for Money2.8

    Food2

    Amenities3

    Check-in Experience4

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    Guest Reviews

    Finding a perfect boat house

    Rated 5.0 by Manan Dhir . Family Traveller . Jun 11, 2023

    I came in srinagar with my family and searching for hotels but as the season and because of huge crowd i couldn't find a hotel to stay, then while surfing on makemytrip i found this boat house in my budget and saw photographs i quite like it so i booked it and when i reached here the place is nicer than it looks in photo and the care taker is so polite and friendly

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    Buckingham palace group has replied on Jun 17, 2023

    Sir thanks for the review hope to serve you again Read more

    Excellent Stay

    Rated 5.0 by Sachin Jain . May 29, 2023

    Excellent service

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    Buckingham palace group has replied on Jun 03, 2023

    Thank you sir Read more

    Good location and welcoming hosts

    Rated 5.0 by Vansh Batra . Jun 10, 2022

    The hosts were very welcoming. Helped us with sightseeing and cabs too

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    Buckingham palace group has replied on Jun 15, 2022

    Thanks so much sir we would like to host you again in future Read more

    Wonderful houseboat

    Rated 5.0 by Suren Nalanagu . Family Traveller . Apr 25, 2022

    Lovely people and lovely place.

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    Buckingham palace group has replied on Apr 26, 2022

    Thanks so much sir we would love to serve you again Read more

    Best place to stay

    Rated 5.0 by Himanshu Jain . Business Traveller . Jan 08, 2022

    We are 4 people and we had the sweetest hospital which we never imagined. Despite of all the odds hill and uncle treated us like their family members. Thank you so much for this delightful experience

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    Buckingham palace group has replied on Jan 13, 2022

    Thanks so much you were sweetest guest thanks hope to see you again Read more

    Good

    Rated 5.0 by Rahul Kumar . Family Traveller . Jul 08, 2019

    Good hospitality and nice people

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    Buckingham palace group has replied on Jul 10, 2019

    Thanks for your stay and we would like to serve you again in future Read more

    Excellent Stay

    Rated 5.0 by md azam . Family Traveller . Jun 24, 2019

    It was a pleasant stay here. Kids loved to stay there. Staff was very nice specially, Mr. Burhan, my kids will never forget his homely hospitality.

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    Buckingham palace group has replied on Jun 25, 2019

    Thanks sir we would like to serve you again in future Read more

    Excellent Stay

    Rated 5.0 by Zill Shah . Couple Traveller . Jun 24, 2019

    Not upto the expectations but the people there were very good. They had different house boats, did not gave us what is shown in the picture, when asked about the rooms that we booked for they said we have Group of house boats and rooms are available as per availability. Instead of booking online check there and then book.

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    Buckingham palace group has replied on Jun 25, 2019

    Thanks sir we would like to serve you again in future. Sir we have group of houseboat in a lake and house boat is provided as per room selection and the room you have booked was standard thanks again. Read more

    Good Stay

    Rated 4.0 by Mohit Dawra . Family Traveller . Apr 07, 2023

    Stay is good at this place but they had given only bread butter with tea in breakfast which is not worthful according to the price they had charged during booking.

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    Buckingham palace group has replied on Apr 13, 2023

    Dear guest thanks for the review sorry for inconvenience we will look into the matter Read more

    Good food location and hospitality

    Rated 4.0 by SUHRAB SINGH . Family Traveller . May 31, 2022

    Nice clean rooms, hospitable, good food from lhasa restaurant

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    Buckingham palace group has replied on Jun 10, 2022

    Thank you sir hope to host you again in future Read more

    Good Stay

    Rated 4.0 by abhishek singh . Family Traveller . May 26, 2022

    Location is great nice place staff is good

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    Buckingham palace group has replied on Jun 01, 2022

    Thanks sir hope to host you again Read more

    Review

    Rated 3.0 by Gaurav Jain . Family Traveller . Apr 24, 2024

    In comparison to price we paid, location is ok-ok. Houseboat is also small in size. Along with this amenities is also average

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    Buckingham palace group has replied on Apr 25, 2024

    Thanks for the review Read more

    Poor Stay

    Rated 2.0 by Poonam Bhattad . Apr 06, 2023

    The owner was not cooperative. Rest is fine. The room was good but the owner was little harsh so was little sad rest was fine

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    Buckingham palace group has replied on Apr 12, 2023

    Dear guest sorry for inconvenience we will look in to the matter Read more

    Very old boat house

    Rated 2.0 by Richa Ranjith . Family Traveller . Feb 04, 2023

    It’s a very old boat house with minimal facility.

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    Buckingham palace group has replied on Feb 08, 2023

    Sir we upgraded you to deluxe houseboat Read more

    Pathetic service

    Rated 2.0 by Kanchan Thapa . Family Traveller . Jun 06, 2022

    We checked inn in the morning and found that there was only one guy with zero staff. He didn't have any staff to cook food, so we decided to have lunch outside at dal lake. Before leaving we requested the assistance to prepare dinner for us but despite that the employee went somewhere without informing us leaving us in middle of water. Then when we got annoyed he told us to order food online and bought us the food in payment. Houseboat was also not up to the mark. I paid for pathetic and uncomfortable stay. pls never book this houseboat. I had free breakfast which i couldn't have as i had to leave early morning, but i didn't get any discount.

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    Buckingham palace group has replied on Jun 17, 2022

    Thanks for review mam you didn’t confirm food with us breakfast is free but you check out 5 am at that time kitchen is not open rest we provide you free houkkah and deliver food free of cost thanks Read more

    Houseboat description.

    Rated 2.0 by MOIZ BOOTWALA . Family Traveller . May 28, 2022

    The houseboat location is very average, no views from rooms. Houseboat needs immediate repairs. Highly non-maintained. Hygiene is hugely compromised & since doors and windows don't function, safety also is an issue. Seeing the overall houseboat condition, never felt like ordering any food from them.

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    Buckingham palace group has replied on May 29, 2022

    Sir first of all guest like you i haven’t never seeing you booked room as standard only 2 person and you son was as adult for which you didn’t paid still we didn’t charge you anything you take crossing 100 times even we didn’t charge anything for it. Thanks Read more

    Rude staff

    Rated 2.0 by Sujin Varghese . Family Traveller . Apr 22, 2022

    The staff was very rude. Checked in at 07. 00pm. I wanted some hot water for bathing. Geyser was not available. The staff need to switch on the water heater. There was a powercut at 08. 00. I was informed that the power will be restored in 45 min. But power was restored by 10. 00 pm. The staff was reluctant to switch on the heater.

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    Buckingham palace group has replied on Apr 23, 2022

    Dear guest there is huge power cuts in hole kashmir even we use generators for backup in houseboats we have boiler for hot water which we provide evening and morning Read more

    Terrible Stay

    Rated 1.0 by Ashwin chauhan . Jun 17, 2023

    Buckingham palace boathouse is a worst condition wash basin is dirty n broken tub is broken toilet is broken no facility of hot water

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    Buckingham palace group has replied on Jun 23, 2023

    Thanks for the review it’s houseboat not a hotel sir housboats have limits things in it Read more

    Terrible Stay

    Rated 1.0 by Ramesh chandra Tripathi . May 19, 2023

    I need refund for this booking because property owner canceled my booking

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    Buckingham palace group has replied on May 25, 2023

    Dear guest how can you review you have stayed in our property you had a cancellation Read more

    Property was pathetic.

    Rated 1.0 by Rajesh Tokad . Family Traveller . Jun 03, 2022

    ,property felt decent , poor hospitality and hygiene. Not at all maintained. Bad experience

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    Buckingham palace group has replied on Jun 15, 2022

    Thanks for review we will try to make more comfortable Read more

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