The property has mixed reviews from guests. While some appreciated the cooperative staff, good food, and beautiful location, others complained about the lack of maintenance, unclean rooms, and noisy surroundings. The canal touch property lacked water in the canal, and the swimming pool had an oil layer. The rooms had broken beds, dusty chairs, and tables, and no telephone for room service. The washrooms had a bad smell due to the unhygienic canal. However, the food was appreciated by many guests.