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You are booking hotel for more than 30 days

Review Of Capital O Orbit Inn Near Infiniti Mall0123401234

Malad, Mumbai | 3 km drive to Goregaon Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    374 Ratings, 188 Reviews

    excellent
    22%
    very good
    18%
    average
    16%
    poor
    13%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 1
    • 2
    • 1
    • 1
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness3.4
    • Room3.6
    • Food2.5
    • Hospitality3.9
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has faced significant criticism, primarily for rude staff and unprofessional service. Guests reported denied check-ins despite confirmations, poor room cleanliness, and inadequate facilities like malfunctioning AC and unclean bathrooms. Many rooms were described as small and smelly, with inadequate amenities provided. However, some reviews acknowledged good service from certain staff members and a convenient location. Overall, cleanliness and customer service appear to be major concerns for previous visitors.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    bhargav j.family with 1 kid

    it's not a hotel it's one night stand wala hotel, when we did booking for 1 night with family and reached hotel they straight away told there is no booking as we have told MMT and other online platform not take bookings , we showed them booking details online and then raised our voice then they gave us room , the moment we entered rooms there were bed bugs , cockroaches, cigarette buts everywhere infact condom packets as well , so these hotel should not be listed on any platform for stay for 1 night stand these is perfect, I would give -0 ratings for these hote

    Travel Month: Aug 2025

    Room: Deluxe

    2.0

    Poor Stay

    vijaya p.

    Very poor

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe

    1.0

    Terrible Stay

    sanket l.

    Staff is very rude, ac were not working water coming from tap was black after several reminder also no action was taken

    Travel Month: Jun 2025

    Room: Deluxe

    1.0

    Terrible Stay

    nisha d.group

    The host was rude and denied us entry even though we had made full payment at the time of booking the hotel online.

    Travel Month: Feb 2025

    Room: Deluxe

    1.0

    Never Book This Place.

    ayon g.couple

    This place is bad. Reached the location at night around 2.30, i called twice and cross checked at the property for my booking,but then after reaching we were denied of a stay and were told that the rooms are full. Very unprofessional staff, carefree, rudely told us to call customer care. Had to leave no alternate bookings was provided by OYO nor any responsibilities taken by MMT. It is 3 days now and I am still waiting for a refund. It is so shocking there is no contact us page on MMT where you can call and speak to a representative. MMT lost a customer today.

    Travel Month: Feb 2025

    Room: Deluxe

    1.0

    Terrible Stay

    divesh p.couple

    Terrible experience the staff we really very rude and at the end moment they will be like no are available all rooms are full u go talk to make my trip customer care

    Travel Month: Jan 2025

    Room: Deluxe

    2.0

    Poor Stay

    ashok.loyalty-icon

    The hotel was under renovation and in the room there was unfinished work everywhere no tv available in room whereas while booking hotel tv was mentioned in amenities.

    Travel Month: Nov 2024

    Room: Deluxe

    2.0

    Poor Stay

    shalton n.

    Stay at oorbit inn was very terrible, bathroom were not clean and there was no floor mat, room was as-lo stinking. Total waste of money and very much disappointed

    Travel Month: Nov 2024

    Room: Deluxe

    1.0

    Not a good place to stay.

    chandan.loyalty-iconbusiness

    Worst hotel ever. Pathetic conditions of room even in the price i have paid. They even charge for water bottle. Soap, towel, nothing was provided. Please remove this hotel from mmt.

    Travel Month: Oct 2024

    Room: Deluxe

    1.0

    Please don't visit here

    pankaj k.business

    Very bad experience. Fans are not working. As per their behaviour they want customers. We reached a hotel at midnight after they saw very dirty and without comfortable room if booking was afternoon.

    Travel Month: Sep 2024

    Room: Deluxe

    1.0

    Terrible Stay

    harshraj t.business

    Pathetic experience and Pathetic hotel. Dnt ever try to book hotels with oyo.

    Travel Month: Aug 2024

    Room: Deluxe

    3.0

    Average Stay

    suraj k.couple

    Room was small. Lights were not working. Room was not cleaned properly. Ac was not working properly. Not recommended for anyone.

    Travel Month: Aug 2024

    Room: Deluxe

    5.0

    Marvelous hospitality

    rohit.business

    Marvelous hospitality! the staff were attentive and kind the service here is wonderful i would recommend them to any visitor.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Comfortable place

    brijesh k.business

    This hotel was a very comfortable place to stay, i strongly recommend.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Excellent Stay

    kanwaljit.business

    Wonderful hospitality! The staff were truly friendly .

    Travel Month: Jun 2024

    Room: Deluxe

    5.0

    Very polite.

    mahadev p.couple

    The staff at the front desk were quick to help and very polite. They even let me check out later when i asked.

    Travel Month: Jun 2024

    Room: Deluxe

    1.0

    Terrible Stay

    manoj k.business

    I stayed there but services were not good. Bed sheet was dirty and drinking water was not available. Negative feedback from my side.

    Travel Month: May 2024 (4-Night Stay)

    Room: Deluxe

    1.0

    Terrible Stay

    mansoor a.

    Very bad experience with mmt. Worst service for customers.

    Travel Month: May 2024

    Room: Deluxe

    1.0

    Terrible Stay

    babu l.business

    Room etne kharab ki koi stay nhi kr sakte or size nhi bakwas rooms badbhu aa rha tha hme dusre hotel m stay Krna pra

    Travel Month: May 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    1.0

    Poorly managed hotel

    pankaj.loyalty-iconbusiness

    The hotel's location was good. However, the property was poorly managed. There was no wifi, TV in working condition. The room was smelly, dirty, and the interior was in horrible condition. The staff were busy with their own tasks and did not respond to guests' service requests, even after several attempts. Bad experience... 👎🏻

    Travel Month: May 2024

    Room: Deluxe

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