The property has mixed reviews from guests. Some guests found the rooms to be clean and well-maintained, with good amenities like tea makers and renovated interiors. However, others complained about dirty bathrooms, broken fixtures, and poor housekeeping. Some guests also faced issues with the staff's behavior and uncooperative attitude. The property's location was praised by some, while others found it noisy due to ongoing construction work. Breakfast was a hit or miss, with some guests enjoying it while others found it lacking in options and quality.