It's run buy an middle age couple, uncle seems to be bad person, I had booked for 3 days the day one was Sunday, the booking time is 7:30 to 6.30 am, that's 23 hours, since my bus would reach on Monday morning at on Sunday evening I texted him saying I will reach by 5 AM, his adamant reply was sorry, gate will be closed till 6:30, you have to wait out side the gate or in City. I had to spend 2 hours sittings in the Bus stand and the worst part is Kannur does not even have a proper Bus stand. I had to sit with Mosquito and when I reach there, he was more eager to collect an advance then making us check in though I had paid the full cash and he did not even had the Courtesy to say a sorry, rooms and surrounding are full of mosquitoes, people mentioned as though it was a cleanliest room, there are lot of hotel which are more cleaner than that, an ordinary bed and bedspread is provided, the worst to write here was that gentleman did not even had the courtesy to ask for water though he knew that the water jug was empty, the serve a tasty food, no comments on that but rate are high, over all I do not know why people had to give good rating, he is one of the bad person I have seen so Better say no you have more option in hotels.