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Manak Chowk, Jaisalmer | 7 minutes walk to Jaisalmer Fort
90 Ratings, 60 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
very nice experience....very cooperative....good hospitality location excellent near fort.... nice very nice experience....very cooperative....good hospitality location excellent near fort.... nice experience
Room: Super Deluxe Room
Chirag Haveli - Near Golden Fort has replied on Wed Oct 15 11:20:41 IST 2025
Dear Guest, Greetings!! Thank you for your wonderful feedback! We’re delighted to hear that you had a very nice experience at Chirag Haveli - Near Golden Fort. It’s great to know you appreciated our cooperative staff, good hospitality, and excellent location near the fort. Your kind words motivate us to continue delivering the best service to our guests. We look forward to welcoming you again soon! Warm Regards, Team Chirag Haveli - Near Golden Fort
Poor Stay
Room landline was not working, worst customer service and for cleanliness i would them 0. I don’t recommend to stay but their roof top restaurant food was good.
Room: Standard Room
Chirag Haveli - Near Golden Fort has replied on Mon Mar 03 17:49:46 IST 2025
Dear Guest, We're sorry your stay didn’t meet expectations. Your feedback is valuable, and we’re addressing the concerns you raised. We hope to welcome you back for a better experience.
Good Stay
It was a good experience. The room was neat and spacious , hot water was available and the staffs were helpful
Room: Deluxe Room
Chirag Haveli - Near Golden Fort has replied on Mon Mar 03 18:05:35 IST 2025
Dear Guest, Thank you for your feedback! We're glad you enjoyed your stay and appreciate your suggestions. We’ll work on improving and hope to welcome you back soon!
2star review
Geiger not working properly and welcome drinks not served and bath tab not working and dirty.
Room: Super Deluxe Room
Chirag Haveli - Near Golden Fort has replied on Wed Mar 12 18:23:22 IST 2025
Dear Guest, Thank you for your review. We’re sorry we didn’t fully meet your expectations. Your feedback helps us improve, and we hope to provide a better experience next time.
Average Stay
Pros: hotel is within walking distance to jaisalmer fort which will save time and money cons unhygenic. Bedsheets, toilets all were not cleaned
Room: Standard Room
Chirag Haveli - Near Golden Fort has replied on Thu Feb 13 17:20:32 IST 2025
Dear Guest Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve.
Bad Experience
The room was not properly cleaned. There were visible stains on the carpet, dust on the furniture, and the bathroom was not properly sanitized. The linens appeared used and had an unpleasant odor, which made it impossible to feel comfortable.
Room: Super Deluxe Room|Standard Room
Chirag Haveli - Near Golden Fort has replied on Wed Oct 15 11:22:30 IST 2025
Dear Guest, Greetings!! We sincerely apologize for the inconvenience you faced during your stay at Chirag Haveli - Near Golden Fort. Cleanliness and guest comfort are our top priorities, and we regret that we fell short of your expectations on this occasion. Your feedback has been shared with our housekeeping team to ensure such issues are immediately addressed and do not occur again. We truly value your input and hope you will give us another opportunity to serve you better in the future. Warm Regards, Team Chirag Haveli - Near Golden Fort
Pathetic experience
The room was not properly cleaned. There were visible stains on the carpet, dust on the furniture, and the bathroom was not properly sanitized. The linens appeared used and had an unpleasant odor, which made it impossible to feel comfortable. The service was equally disappointing. When i contacted the front desk about the cleanliness issues, the response was slow, and i didn’t feel like my concerns were taken seriously. The staff seemed uninterested in resolving the problems, and it took multiple requests to have someone come to clean the room, which was very frustrating.
Room: Standard Room
Chirag Haveli - Near Golden Fort has replied on Fri Jan 03 17:09:51 IST 2025
Dear Guest, Greetings from Chirag Haveli We're deeply sorry to learn about the terrible experience you had during your stay. Your feedback is truly distressing, and we apologize for the unacceptable conditions you encountered. This is not reflective of the standard of service we aim to provide. We're investigating the issues you've raised and taking immediate action to rectify them. We understand your frustration and would appreciate the opportunity to speak with you further to address your concerns directly. Please contact our management team so we can assist you promptly. Sincerely, Chirag Haveli- Managed By Hospitality Thinking Solution
Dirty washroom
familyWashrooms were extremely dirty and unhygienic. Rooms were just ok location was good. Staff was courteous
Room: Deluxe Room
Chirag Haveli - Near Golden Fort has replied on Fri Jan 03 17:11:29 IST 2025
Dear Guest Greetings from Chirag Haveli Thank you for sharing your thoughts on your recent stay. We're grateful that you chose our hotel and appreciate your feedback. We're sorry to hear that we fell short of meeting your expectations. Your comments about the room condition, staff service, and dining options are important to us, and we're committed to addressing these concerns to enhance our guests' experiences. We hope you'll consider giving us another chance to provide you with an improved stay in the future. Sincerely, Chirag Haveli- Managed By Hospitality Thinking Solution
Good experience
Its good to stay. Nice service at hotel. Well explained all the things. We will again visit to the same hotel
Room: Standard Room
Chirag Haveli - Near Golden Fort has replied on Sat Dec 21 18:16:04 IST 2024
Dear Guest, Greetings from Chirag Haveli! Thank you for taking the time to share this positive rating. We will make sure to share this with the team to let them know to keep up the amazing work. We hope you'll stop by when you're back in the area! Sincerely, Chirag Haveli- Managed By Hospitality Thinking Solution
Excellent Stay
Superb experience very humble staff clean the hotel and best typ all service good against visit them i was sty in this hotel
Room: Standard Room
Chirag Haveli - Near Golden Fort has replied on Sat Nov 30 17:59:26 IST 2024
Dear Guest, Greetings from Chirag Haveli Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Warm regards, Chirag Haveli- Managed By Hospitality Thinking Solution
Worst exp e
coupleThis is one of the worst stays that we have ever had, one of our friends also booked a room and had to share the similar experience. The rooms are not at all clean and maintained, bedsheets are not cleaned, and the bathroom is not clean. The hotel staffs are sleeping in the lobby even after seeing us while checking out, it was in the afternoon, not even early in the morning.
Room: Deluxe Room
Chirag Haveli - Near Golden Fort has replied on Sat Nov 30 18:01:08 IST 2024
Dear Guests, Greetings from Chirag Haveli We're deeply sorry to learn about the terrible experience you had during your stay. Your feedback is truly distressing, and we apologize for the unacceptable conditions you encountered. This is not reflective of the standard of service we aim to provide. We're investigating the issues you've raised and taking immediate action to rectify them. We understand your frustration and would appreciate the opportunity to speak with you further to address your concerns directly. Please contact our management team so we can assist you promptly. Sincerely, Chirag Haveli- Managed By Hospitality Thinking Solution
Good location, supportive staf
The location of the hotel is just 10 min away from the fort. Staff was helpful. They provided early check-in and kept my luggage even after checkout. The cleanness could have been a bit better.
Room: Standard Room
Chirag Haveli - Near Golden Fort has replied on Sat Nov 30 18:00:05 IST 2024
Dear Guest, Greetings from Chirag Haveli! Thank you for taking the time to share this positive rating. We will make sure to share this with the team to let them know to keep up the amazing work. We hope you'll stop by when you're back in the area! Sincerely, Chirag Haveli- Managed By Hospitality Thinking Solution
Excellent Stay
Very nice stay. Good experience. Nice room. Good location. Too good experience about desert tour. Hotel staff behaviour is friendly. Thanks
Room: Standard Room (Non AC)
Chirag Haveli - Near Golden Fort has replied on Fri Oct 18 16:04:23 IST 2024
Dear Mr. NADIM, Thank you for appreciating the Location, Rooms, & desert tour. Hope we serve you again in the near future.
Terrible Stay
Had to change midway. We want our refund. for a room where we couldn’t stay 30 minutes. It was very unhygienic.
Room: Standard Room (Non AC)
Chirag Haveli - Near Golden Fort has replied on Fri Oct 18 16:05:39 IST 2024
thanks for your feedback
Average Stay
Hotel was good but cleaning not good also staff is no time to time
Room: Deluxe Room
Chirag Haveli - Near Golden Fort has replied on Fri Oct 18 16:07:33 IST 2024
Dear Mr. GOVIND , Thank you for appreciating OUR HOTEL & Supporative Team. Hope we serve you again in near future.
Good hospitility
Wonderful stay at this property. I enjoyed a lot at this place staff is very cooperative. Nice service. Staff was good n food.
Room: Standard Room (Non AC)
Chirag Haveli - Near Golden Fort has replied on Fri Oct 18 16:08:51 IST 2024
Dear Mr. GAURAV , Thank you for appreciate staff & Supporative Team. Hope we serve you again in near future.
Amazing.
Very nicely built property with great view to fort from terrace. Good response from owner. Good inhouse breakfast and restaurant.
Room: Deluxe Room
Chirag Haveli - Near Golden Fort has replied on Fri Oct 18 16:10:18 IST 2024
Dear Mr. SOYAL, Thank you for appreciate TARRACE, Rooms, food quality , RESTAURENT& Supporative Team. Hope we serve you again in near future.
Bad stay in chirag hotel haveli
familyHotel is hard to find in room very bad smell and bad is broken hot water is not in hotel. It’s request same price other hotels are there don’t visit this one.
Room: Super Deluxe Room
Chirag Haveli - Near Golden Fort has replied on Fri Dec 01 17:33:51 IST 2023
THANKS FOR YOUR REVIEW.
Good Stay
Stay and room service, both were good. But one room did not have any cupboard whereas the other room had a cupboard. Table was also missing from one room only chairs were given whereas the other room had both table and chair,
Room: standard room with fan
Chirag Haveli - Near Golden Fort has replied on Sat Feb 25 10:23:25 IST 2023
Dear sir you had booked 2 standard rooms but considering your long stay we put both rooms side by side and upgraded 1 room so you had 1 room standard and 1 room deluxe that's why there is a difference between the two rooms went. Thanks
Average Stay
Bathroom ceiling not good, wiring can be seen open, tv not functional
Room: standard room with fan
Chirag Haveli - Near Golden Fort has replied on Wed Oct 18 16:18:25 IST 2023
Dear Guest, Greetings from Chirag Haveli! We thank you for sharing us the feedback and we will surely work on the points highlighted. We request one more change to serve you better. With Warm Regards, Chirag Haveli & Team.
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