The property has mixed reviews from guests. Some guests found the location to be good and safe, while others found it far from the city center. The staff was described as friendly and cooperative by some, but others found them rude and unhelpful. Cleanliness was a major issue for many guests, with complaints about dirty rooms, unhygienic bathrooms, and bed bugs. Some guests also faced issues with basic amenities like hot water, towels, and toiletries. Overall, the property needs to improve its cleanliness and amenities to provide a better experience for guests.