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FAMILY
4.7
Excellent
11 User Reviews and 20 Ratings
Location4.6
Cleanliness4.7
Food4
Value for Money4.4
Child friendliness4.7
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Guest Reviews
Excellent Stay
Rated 5.0 by Navroze Pajnigara . Nov 16, 2024
Liked the large spacious rooms. Lot of space for a large family. For some it's a plus point to be very close to the market and right on the main road. Most shop's are within walking distance
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Citadel Resort has replied on Nov 17, 2024
Thank you sir for your kind words. It's been our pleasure hosting you. You have rightly mentioned that our location is very prime, the city centre and major points are walking distance. Our cottages are very spacious and very comfortable for 4 people. Looking forward to hosting y... Read more
Good stay for family with kids
Rated 5.0 by fazlin ahamed . Family Traveller . Sep 02, 2024
The cottage was spacious. It could accommodate 4 adults easily. There is a play area for kids and the location is very near to the panchgani main road and table top. Food can be ordered in the in-house kitchen. The food rates were bit pricey but the food was tasty.
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Citadel Resort has replied on Sep 16, 2024
Thank you sir for your kind words and rating. We really appreciate it. As you said, our location is very prime and we try and make the stay as comfortable for the guests as possible. We have more activities for children but some were affected due to the rains. Hopefully the next ... Read more
Loved the stay
Rated 5.0 by Rashmika Serupally . Family Traveller . Jul 13, 2023
It's a wonderful place to stay. It boasts beautiful surroundings and offers excellent amenities. Children can also enjoy themselves here. Staying at this place truly gives you the feeling of being in a complete hill station.
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Citadel Resort has replied on Aug 07, 2023
Thank you ma'am for your kind words. We feel motivated even more when our efforts are appreciated by our special guests like yourself. Customer delight is our primary objective. Looking forward to hosting you again soon. Read more
Excellent Stay
Rated 5.0 by Sunil Mohandas Naik . Jun 05, 2023
Well furnished and beautiful heritage cottage. Very convenient location and family friendly atmosphere. Friendly and helpful staff. Ample car parking space. Good and reasonably priced food and room service
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Citadel Resort has replied on Aug 07, 2023
Thank you for your kind words, sir. We take great care that the stay if our guests is comfortable. Our location and rich history helps in the cause. Customer delight is our primary objective and our well trained staff are also aligned in this goal. Uts has been our pleasure hosti... Read more
Excellent Stay
Rated 5.0 by Suvi Patil . Mar 30, 2023
Best resort in mahabaleshwar. Great service and cleanliness. Parking available on resort. Family friendly resort. Thanks mm t for best trip
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Citadel Resort has replied on Apr 07, 2023
Thank you for your kind words. We make sure that we maintain standard of cleanliness and prompt service. Families love us as they feel safe and have so much to do here, especially the children. Looking forward to hosting you again soon. Read more
A home away from home kind of stay !
Rated 5.0 by Romiit Barranwal . Family Traveller . Feb 11, 2023
A newly established and refurbished boutique property with a nice and cosy feel. The property is in the heart of the city and in close proximity to everything. The rooms are clean and spacious with a personal kitchen.
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Citadel Resort has replied on Feb 19, 2023
Thank you sir for your kind words. Customer delight is our primary objective and when the guests themselves appreciate our effort it makes us want to strive even more. It has been a pleasure hosting your family amid you. Lookimg forward to hosting you again soon. Read more
Excellent Stay
Rated 5.0 by AMIT KEDARI . Family Traveller . May 22, 2022
First experiance is awesome and felt like staying at my own home. Owner is very very very polite and hospitality is awesome more than awesome. Food was very authenticated. It's more than delightful experiance.
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Citadel Resort has replied on May 29, 2022
Thank you sir for your kind words. We loved hosting you and your family and we also felt like we were hosting one of our own. Looking forward to hosting you again. Read more
Clean, spacious
Rated 5.0 by Brajesh Singh . Family Traveller . May 20, 2022
Property is located very close to panchgani market on the way to table land. Clean spacious newly renovated rooms. Staff & owners are very helpful and accommodating. We had to leave early before the breakfast time, owner mr. Aditya & his wife graciously arranged tea and breakfast. Definitely good for a second visit.
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Citadel Resort has replied on May 26, 2022
Thank you sir for your kind words. It's been our pleasure hosting your wonderful family and you. Customer delight is our primary objective. Looking forward to hosting you'll soon. Read more
Good Stay
Rated 4.0 by Rabdeep Ramgadia . Family Traveller . Nov 05, 2024
Pricing is too much for just a mere room stay. The place itself doesn't provide any price worthy amenities. Lacks water pressure too.
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Citadel Resort has replied on Nov 09, 2024
Thank you for your kind rating sir. It has been our pleasure hosting your family and you.
About your issue with the pricing, I would like to say that we are very economically priced as per the rates in our hill station. We provide an entire cottage that can accommodate 4 pax and ... Read more
Good Stay
Rated 4.0 by Tushar Ghosh . Family Traveller . Jun 02, 2024
A great stay at the resort. A good spacious cottage. Room service was extremely good. A quiet and spacious property closer to the table land. Overall a good stay.
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Citadel Resort has replied on Jun 17, 2024
Thank you sir for your kind words. It has been our pleasure hosting your family and you. Looking forward to hosting you again soon. Read more
Good property
Rated 4.0 by Saifulla Naglekar . Family Traveller . Dec 08, 2022
Its a nice decent proprty with spacious an f comfortable rooms. The staff is very polite and helpful.
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Citadel Resort has replied on Dec 11, 2022
Thank you ma'am for your kind words. It has been a pleasure hosting you. Our staff is handpicked and well trained. Customer delight is our primary objective. We in fact have added new games and amenities and created a play area right after you checkout. You will get to enjoy then... Read more