The property is located in a great location and has commendable service. The staff is cooperative and well-behaved. The rooms are well-maintained and clean. However, some guests have complained about the hard and uncomfortable mattresses. The food quality is average and the prices are high. The property has power backup issues and some guests have faced problems with the water supply. The property has recently installed a lift and has a new rooftop restaurant. Overall, the property is good value for money.