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Review Of City Palace Hotel

Sundargarh, Sundargarh

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • SOLO
    3.9

    Very Good

    18 User Reviews and 67 Ratings

    Location4

    Cleanliness2

    Value for Money4

    Food4.4

    Amenities4.4

    Child friendliness1

    Sort By:

    Guest Reviews

    Excellent.

    Rated 5.0 by S. Laxmi Pati . Business Traveller . Sep 28, 2024

    Experience was very good. Room was good and also service. People of hotel are friendly and polite. Room and bathroom was very good.

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    Excellent Stay

    Rated 5.0 by Kingshuk Chatterjee . Solo Traveller . Jul 29, 2024

    Overall experience is good. Just the location is little bit inside. Like 2-3 km. Except this everything is gd. Quick service, responsive behaviour. Just one thing the hotel staffs are little bit younger, so sometimes the forget. Please ask them what you need they will immediately provide it to you. Room is spacious. Modern design. Mattress, blanket, pillows everything is in proper condition. They also provide grooming kit. As compare to other available option there price is on lower side but the quality of room and service is on higher side. One more thing i want to add their fooding charge is little bit on higher side. Otherwise everything is perfect

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    Excellent Stay

    Rated 5.0 by Ankit Kumar sihag . Jul 24, 2024

    Stay was really good and staff was cooperative. Done thank you

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    Great experience

    Rated 5.0 by Ambika Prasad Bhatta . Family Traveller . Jul 20, 2024

    Very good hotel. Stay was good and comfortable. Prices are also very good. Rooms are very big in size and all amenities are good

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    best hotel in sundargarh and best service in this hotel

    Rated 5.0 by Sonu Bar . Couple Traveller . Feb 22, 2024

    nice room and nice service at all😃food quality is good rooms and birth room are clean.you most visit this hotel

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    Excellent Stay

    Rated 5.0 by Shubham Naik . Jan 16, 2024

    It's nice to stay here. Room is very specious and clean. Service is also very good. 👍🏻

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    Amazing ambience

    Rated 5.0 by Syed Amir Hashmi . Business Traveller . Aug 12, 2023

    I've been staying here during my business visits. Place offer amazing food, rooms are near and tidy.

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    Nice and quite rooms

    Rated 5.0 by Syed Amir Hashmi . Business Traveller . Jun 01, 2023

    The room where i stayed was big and clean with attached washroom which was also good. The services provided by the hotel are great and they are keeping an eye on hygiene as well. I would recommend others to give it a try.

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    The room very comfortable in every way. I was impress all staff in this.

    Rated 4.0 by Ananta Ku Kisan . Couple Traveller . Oct 06, 2024

    City place is lovely. And service was attentive and courteous. The food qulaty is good. I look forward to visiting your hotel agan.

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    Good Stay

    Rated 4.0 by Raghabendra Pradhan . Mar 10, 2024

    The stay was good, the room was spacious and clean. Room service was good. Only issue was they weren't offering the complete menu to order from. They only had very few items in stock which was very surprising.

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    Good stay

    Rated 4.0 by iswar Chandra singh . Family Traveller . Dec 16, 2023

    Location is surrounded by shops and a cinema theater just under the hotel. The hospitality is excellent. There service is just as good and nice. Hygiene is well maintained. Food is good. Bedding and other amenities are available.

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    Na

    Rated 3.0 by Pranav Nanda . Family Traveller . Dec 10, 2023

    Rooms are neat and clean, staffs are friendly. Need improvement in dining and washrooms. Location is good.

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    Better than average stay

    Rated 3.0 by Pranay Dhanuka . Business Traveller . Sep 04, 2023

    The room was really good with all the required amenities. The hotel was clean. Somethings i had to face an issue with : 1. The restaurant wasn't operational. Though they were good with the room service, but the room service menu was quite limited. 2. The staff seemed very confused with tha availability of rooms. I was denied a room due to non-availability. Then i booked it through mm t & i was allotted a room with a further differential payment of rs. 140.

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    City palace

    Rated 3.0 by Ankit Jain . Couple Traveller . May 22, 2023

    Located at sankara near reliance trends in sundargarh also have access to a multiplex es cinemas in the adjacent building

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    Service and food not good

    Rated 2.0 by Sharad Guru Mishra . Business Traveller . Feb 08, 2024

    The room was good, but the service was not that great as well as breakfast. They literally tell you have this there is nothing else available in breakfast and the option they give is also not great. If you book with breakfast add on they will tell you that only certain amount of food should be ordered and they gave me tea, though i had ordered coffee. Evening the kitchen opens after 8:30pm same in morning as well in 8:30am. In evening as well only 25 percent of the item in the menu are available rest they will give excuses like this is not working or certain things are not available and hence you will again have very few options in night.

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    Poor Stay

    Rated 2.0 by Sudhagar R . Nov 18, 2023

    The hotel staff first said no room was available. After h they said that the fan is continuously running in one room and that's available. I agreed to stay in the room. The room has more insects. I think bedbugs are also there. It does not have a clean washroom either. Very pathetic condition. Waste of money. Food was worst. Sorry i don't have

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    Bad experience

    Rated 1.0 by Amrit Raj . Family Traveller . Nov 01, 2024

    Pathetic bathroom with leakage, staffs were a bit casual, although room was spacious. Overall experience was not good

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    Terrible Stay

    Rated 1.0 by Jaideep Mazumdar . May 19, 2024

    Terrible hotel. The reception on the ground floor mostly has a clueless lady who tried to allot t an ordinary room to me instead of the suite room i had booked. Food in the hotel is horrible and expensive-one small slice of bread costs rs 20, and so does one boiled egg. I had to ask the hotel for towels and water, and they tried to charge me for the complimentary water bottle.

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