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7 User Reviews and 10 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by makrand kadu . Jan 12, 2019
It was cool stay. We had a great time.
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ClapOni Serviced Apartment E Wing has replied on Feb 13, 2019
Dear Guest,
We thank you for your valuable feedback and are grateful for your ratings and review.
Looking forward to serving you again. Read more
It was a good stay
Rated 4.0 by Apurba Verma . Business Traveller . May 24, 2019
Nice place to stay, the room was good enough, there was a caretaker at the property, food facility was available, but we must let them know I prior if we are going to have breakfast or dinner, lunch is not available. Rest all the things meet the expectations.
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ClapOni Serviced Apartment E Wing has replied on Jul 25, 2019
Hello Mr. Apurba, we thank you for your feedback and rating. As we freshly prepare our meals and get the produce fresh from the market for every meal, we request our guests to give us prior intimation. Sorry about the lunch. We will try accommodating the same for our guests in th... Read more
Location and food
Rated 4.0 by Vivekanandam Arunachalam . Jan 04, 2019
Location is in sea woods, 10 minutes from the Grand central mall the biggest in Navi Mumbai, 10 minutes to the sea woods station, one minute is the Palm Beach road, 15 minutes Nerul station, 15 minutes Belabor station. It's a very good society of Akshar. So it's a prime location well known in sea woods. Food, my parents were happy and no complaints along with basic service. My parents stayed in the hotel and they were satisfied with service and found it good. They didn't complain anything and were happy. However a few things to be shared for improvement, the hotel needs to improve it's communication better as the contact not provided we're not working so my parents could not enter into society when they arrived and they have not provided flat no. This made life worse for them. There was a complaint that some packets were lying in the room of the earlier people and were not cleaned. If claponi needs to improvise itself it has to look into these areas. Though I don't crib on this and blame the care taker, he has to take care as these could have also been an error. However my parents were happy with the breakfast he made and the way he took care support during the stay. So I will make a booking again though such errors happen.
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ClapOni Serviced Apartment E Wing has replied on Feb 13, 2019
Dear Guest, we thank you for your valuable feedback and are grateful for your ratings and review. However we are sorry for any inconveniences you may have faced. Actually the complete address is shared to the guest along with the booking voucher. It also has the contact number an... Read more
Nice property
Rated 3.0 by S R C PRASAD . Solo Traveller . Mar 17, 2020
Location was easy to good. Caretaker was helpful. Facilities should be more improved. Cleanliness was good and rooms were comfortable. Property can be recommended.
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Comfortable stay
Rated 3.0 by hossein rahimi sharifabad . Business Traveller . Dec 27, 2019
This was a comfortable business trip for me. Property location was easy to found. The ambiance was peaceful and calm. Staffs were really helpful and polite. Room was decent but cleanliness should be improved.
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ClapOni Serviced Apartment E Wing has replied on Feb 03, 2020
We thank you a lot for taking time and posting your reviews. We will take into account what you have mentioned and try to better our standards. Is there something specific about cleanliness that you would like to mention as this would give us better insight into a specific proble... Read more
Pathetic experience and service from management
Rated 1.0 by Vinayak Kadam . Business Traveller . Jan 23, 2020
They are not providing a single less amount wala soap if you already got the discount from MMT in rent. Very useless manager rude behavior observed while chatting with her. Only good things that care taker is so polite. Lady manager should learn something about customer service and business etiquette from him.
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ClapOni Serviced Apartment E Wing has replied on Feb 03, 2020
Dear sir, we thank you for taking your time and writing about us. We believe that soap and other essentials were already provided to you for your stay. Upon asking for additional we advised you that there would be additional charges for the same for which you had declined. Regret... Read more
Not satisfied
Rated 1.0 by Mohamed Sultan Aziz . Family Traveller . Mar 24, 2019
Extremely impolite and blunt staff Towels, soaps and shampoos provided only once during entire stay Bed sheets not changed every day
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ClapOni Serviced Apartment E Wing has replied on Apr 28, 2019
Dear Guest,
We thank you for your valuable feedback.
We are extremely sorry if the staff has been impolite. Will talk to the staff personally to evaluate the gaps and assure you that you would not face these issues in your next visit.
Your stay was for 3 nights and we have pr... Read more