I stayed for 2 nights. Plates and spoons were not provided. They did not allow ordering from Swiggy. For room cleaning, they only cleared the dustbin but did not rearrange the room. Shampoo, body wash, dental kit, water refill, and room arrangement were not provided. The bed was also not cleared. The receptionist’s behaviour was also rude and unprofessional.
Clarks Collection Grand Sapphire Ajmer has replied on Tue Sep 30 14:48:59 IST 2025
Dear Pankaj,
Thank you for sharing your experience. It’s disheartening to hear that your stay did not meet expectations regarding the amenities and service provided. Your feedback about the cleanliness and the receptionist's behavior is sincerely noted, and we will address these concerns with our team. We appreciate your insights, as they help us improve.
Thanks and Regards
Deepender Singh Jodha