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Review Of Clarks Resort Sadhupul0123401234

Dunti, Chail

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    2.7
    Average

    41 Ratings, 23 Reviews

    excellent
    22%
    very good
    12%
    average
    17%
    poor
    7%
    bad
    41%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 2
    • 3
    • 5
    • 1
    • 1
    • 3
    • 4
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness2.7
    • Food2.7
    • Value For Money2.6
    • Facilities3.4
    • Wifi3.5
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the riverside location and spacious rooms at this property, with some highlighting the good food and courteous staff. However, many reviews point out significant issues like poor service, lack of cleanliness, malfunctioning amenities, and noisy surroundings. Multiple guests also mention problems with water supply and food quality, leading to an overall disappointing experience.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    dharmandar k.family with 3 kids

    very poor service, it was more than 2 hours and order was still not delivered, when asked manager they said ask restaurant manager rooms don't have locks even bathroom no locks at the time of checkin room was not clean we have to wait 3 hours

    Travel Month: Jun 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    jaspreet g.family with 2 kids

    Terrible stay... Geysers, fans were not working.. food quality was worst.. sewerage was overflowing.. overall very bad experience.. couldn’t sleep because of drunkards at hotel making noise till 3 am..

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Very good property allove

    vishal.couple

    Stay was very comfortable, everything as we were expecting, the room was comfortable, and the property was clean. Food was good in taste. The caretaker was very good, and we can recommend this property to others

    Travel Month: Oct 2024

    Room: Deluxe Room

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    1.0

    Terrible Stay

    dhiraj g.

    It's very terrible hotel I really don't like it it's horrible I am not at all happy with their management it's so hot already and their fans are not working and we complaint about multiple times but they didn't do anything about the issue bathrooms are not neat and clean ....in the room there are no of insects and they told us this is the river side hotel that's WHy ....I mean this is a terrible hotel ....I am not happy at all......I am very disappointed. It's horrible....really it's very bad please do something 🙏and one more issue there wifi is not working and if we asked them they are saying that wifi is not working in the rooms like what is this .....

    Travel Month: Jun 2024

    Room: Deluxe Room

    3.0

    It is not as per expectation

    kapil a.group

    Rooms are good but service is poor and cleanliness is also average. Price of the property is higher as per the facilities.

    Travel Month: May 2024

    Room: Deluxe Room

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    3.0

    Poor hospitality.

    pankaj k.group

    Poor hospitality. No quality of food. Even they no bed sheet changed. After request they changed. They have no prper strength of staff only 2-3 people to mange.

    Travel Month: May 2024

    Room: Super Deluxe

    5.0

    Good stay

    karan m.couple

    It was a excellent stay. The hotel is right by the river and easy access. They offer good food, spacious and clean rooms. The hotel staff was very accommodation and provided us the required support as we had a 2 years old daughter with us. Please do not expect 24hrs service as the hotel staff go back to their home at 10. 30 and return hotel by 8am in the morning.

    Travel Month: Apr 2024

    Room: Super Deluxe

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    Clarks Resort Sadhupul has replied on Wed Apr 24 14:10:54 IST 2024

    Dear Guest, Thanks for giving us the opportunity to serve you at our property. Your feedback will encourage our staff to keep on doing a good job and serve its guest the best, so that they can have a wonderful experience. Thanks for staying with us. Hope to See you at our property again. With regards, Clark's Resort

    5.0

    Excellent Stay

    lalit b.family

    Best hotel in sadhupul and very coprative and very polite hotel staff, good food, good ambience, best hotel for family

    Travel Month: Dec 2023

    Room: Deluxe Room

    Clarks Resort Sadhupul has replied on Sun Jan 07 09:32:35 IST 2024

    Dear Guest, Thanks for giving us the opportunity to serve you at our property. Your feedback will encourage our staff to keep on doing a good job and serve its guest the best, so that they can have a wonderful experience. Thanks for staying with us. Hope to See you at our property again.

    1.0

    No wifi no ac

    muskaan s.family

    No ac in hotel no wifi only connects near lobby or reception. Filled with alcohol drinking people. No yper in bathroom, very rude girl on reception. Manager and waiter good

    Travel Month: Jul 2023

    Room: Deluxe Room

    4.0

    Good stay

    bhupender s.family

    Location was nice near the river. Room size are big and clean. Location sent by mmt was wrong, need to call the property to find the exact location.

    Travel Month: Jun 2023

    Room: Deluxe Room

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    1.0

    Terrible Stay

    sofia m.loyalty-icon

    Shortage of staff as they supposedly had more guests so they couldn’t serve us well. Only veg buffet with limited options. Shouldn’t be called a buffet in this case if you serve only 1 dish in both breakfast and dinner. Too many flies in the dining area. Room wasn’t clean when we entered it. Blood stained bedsheets! the list goes on and on and i will never visit this hotel ever again! i felt so embarrassed of my choice.

    Travel Month: Jun 2023

    Room: Executive Room

    2.0

    Poor Stay

    sushil k.

    Location was good, hospitality services was not good. Tv was not working. The washroom was used and dirty when i check in the room. Staff refused to serve food in the room. Buffet timing was delayed.

    Travel Month: Jun 2023

    Room: Deluxe Room

    3.0

    Average Stay

    sandeep k.

    I have been charged for breakfast. Pool water was dirty

    Travel Month: May 2023

    Room: Deluxe Room

    Clarks Resort Sadhupul has replied on Wed Jun 14 09:57:58 IST 2023

    Dear guest Thanks for giving us the opportunity to serve you at our property. Your feedback will encourage our staff to keep on doing a good job and serve its guest the best, so that they can have a wonderful experience. Thanks for staying with us. Hope to See you at our property again.

    5.0

    Mr. Nishant - very helpful

    vishavjeet j.family

    Rooms are excellent. Food is yummy. Riverside. Evening spend with jouy. Please come and enjoy here. 100% guarantee on money.

    Travel Month: May 2023

    Room: Super Deluxe

    Clarks Resort Sadhupul has replied on Wed Jun 14 09:58:43 IST 2023

    Dear sir, Thanks for giving us the opportunity to serve you at our property. Your feedback will encourage our staff to keep on doing a good job and serve its guest the best, so that they can have a wonderful experience. Thanks for staying with us. Hope to See you at our property again.

    1.0

    no water supply for 24 hours

    garv k.loyalty-iconfamily

    There was no water supply for the time period I totally stayed there. it was very terrible to stay there without water with family and small kids. Wastage of my ₹.

    Travel Month: Aug 2022

    Room: Executive Room

    1.0

    Terrible time

    vibhor m.loyalty-icongroup

    No water, no electricity and the rooms were not ready till 4. 00 pm

    Travel Month: Aug 2022

    Room: Standard Room

    1.0

    Just bad

    poonam p.family

    No ac, bad food, no action if you ask anything. View was on a dirty construction side. Tvs with no recharge. Useless staff. Every guest was suffering. Even after reading bad reviews, i booked thinking how bad could a 5k hotel be. They proved me wrong. It should be a 1k hotel. Don't book even if you are out of options.

    Travel Month: Aug 2022

    Room: Deluxe Room

    5.0

    Excellent service

    manopreet k.family

    Superb stay. Rooms are clean and well furnished. Staff is very cooperative. Best part was stay that manager mr. Arid-am ghosh was very nice and cooperative. Foods was delicious. Overall 10 out 10.

    Travel Month: Jun 2022

    Room: Standard Room

    3.0

    Nothing as shows in the pictures

    ashish.loyalty-iconfamily

    Nothing as shown in the pictures. River is just a stinking nalla. Location is good. Rooms are big enough. But water problem is acute. Staff is sincere. Rates are very high.

    Travel Month: Jun 2022

    Room: Standard Room

    4.0

    Stay was good, peaceful

    prajna g.family

    This property is at sadhupul, just at the bank of aasan river. Location is really good for nature lover. It's in the lap of mountain. We went on a week day. So was all empty. Staffs are courteous. Food was good.

    Travel Month: Nov 2021

    Room: Standard Room

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