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FAMILY
GROUP
4.2
Very Good
7 User Reviews and 10 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by ritika jaiswal . Family Traveller . Jan 01, 2025
Nice property. Clean and spacious room. Comfortable stay. Thankyou.
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Excellent Stay
Rated 5.0 by Sanjay Bajaj . Dec 31, 2024
Professional staff, clean rooms. Good food preparation.
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Excellent Stay
Rated 5.0 by Sanghavi Rajeshkumar Dhirajlal . Family Traveller . Dec 21, 2024
Staff is very courteous, breakfast is excellent, very clean and excellent hotel, mr nitesh and all staff service very fine. Over all very good hotel
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Recommended stay
Rated 5.0 by Dhruba Jyoti Deka . Group Traveller . Dec 20, 2024
Excellent property, very well managed, staff is very humble & helpful. They provide you with all the amenities during your stay. Food is also well prepared & taste good. A little far from the town, but cabs/autos are available. Overall a nice experience.
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Excellent Stay
Rated 5.0 by saurabh singh . Dec 17, 2024
"i had an amazing stay at this hotel! the room was excellent, the restaurant served great food, and the location was perfect. but what really stood out was the staff - they were absolutely awesome! highly recommend this hotel to anyone looking for a great experience."
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Click Collection Grand Gateway Varanasi has replied on Jan 02, 2025
Dear Guest,
Thank you for choosing Suba Group of Hotels for your stay! We're thrilled to hear that you had an amazing experience with us. Our team takes great pride in providing excellent service, and we're delighted that you found the room, restaurant, and location to your satis... Read more
Poor Stay
Rated 2.0 by sweta dikhole . Dec 26, 2024
The hotel was good but the distance and travel was not convenient it’s no way close to temple and conveyance is a big issue. Not advisable for temple visitors or people going to kashi this is very far. But hotel and staff is nice it’s too new to have any coments
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Terrible Stay
Rated 1.0 by mohit jain . Dec 26, 2024
disappointing stay i stayed at this hotel for one night, and unfortunately, my experience was extremely disappointing. from the very start, the staff at the reception was incredibly rude and lacked basic customer service skills. they seemed indifferent to the concerns of guests and didn’t know how to communicate respectfully. the rooms were in terrible condition—untidy and poorly maintained. to make matters worse, the locks on the doors weren’t functional, which raised serious concerns about security. despite the check-in time being 2 pm, we didn’t receive our room until 2:30 pm, and even then, the staff remained unhelpful and dismissive of the delay. the location of the hotel, far from the railway station, added to the inconvenience, making it difficult to travel within the city. as for the food, it was mediocre at best, failing to compensate for the overall poor experience. i wouldn’t recommend this hotel to anyone. it was one of the most unpleasant stays i’ve ever had, and i hope they take serious steps to improve their services.