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Review Of Click Sunburry Hotel katra0123401234

Kashmere Rd, Katra | 3 minutes walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • family
    3.5
    Very Good

    14 Ratings, 5 Reviews

    excellent
    29%
    very good
    29%
    average
    14%
    poor
    21%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 2
    • 4
    • 4
    • 5
    • 5
    • 5
    • 1
    • 5

    Sort by:

    Positive first
    4.0

    Good Stay

    rajeev d.

    Hi, the rooms were good. Staff was friendly and helpful. However the food was not very good. Location was good as well

    Travel Month: Apr 2025

    Room: Deluxe Room|Family Suite

    4.0

    Changeover....the game change

    dr a.family with 1 kid

    Stay was pleasant..but rooms with washroom need valueable upgrade...the windows were leaking when rains lashed the windowpanes...Toiletries provided were not adequate,needs better package. Staff are courteous. Location is Superb

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Nice stay, excellent location.

    rajat a.group

    Excellent location as hotel is located in main market. Clean-tidy rooms and toilet. They can improve on toiletries and bathing towels. Food is tasty but can improve on availability.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Click Sunburry Hotel katra has replied on Mon Apr 14 12:45:23 IST 2025

    Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel's location convenient and enjoyed the cleanliness of our rooms and toilets. We appreciate your suggestions regarding toiletries and bathing towels, as well as the availability of food. Your valuable input will certainly help us in making improvements for a better experience. We hope to welcome you back again soon!

    1.0

    Expensive worst hotel for staying.

    ankush j.loyalty-iconfamily

    Rude staaf, no parking also i was told cancel the booking it’s busy we will get plenty of bookings. Toilets and bathrooms were not clean and upon asking no toilet paper provided. Very noisy room 303 i was staying even calling fan was not working i got used sleeper s to wear.

    Travel Month: Jun 2024

    Room: Family Suite

    Click Sunburry Hotel katra has replied on Thu Aug 22 22:33:04 IST 2024

    We are truly sorry to hear about your experience at our hotel. We always strive to provide exceptional service and cleanliness for our guests, and it's disappointing to learn that we fell short during your stay. Your feedback regarding the rude staff, lack of parking, cleanliness issues, and room condition is deeply concerning, and we will address these issues with our management and staff to ensure improvements are made. We apologize for the inconvenience and appreciate you bringing these matters to our attention.

    2.0

    Poor Stay

    aditya s.

    Accommodation is ok. But the service was too bad. If you order something in this hotel first of all they will take too much time and never complete order in one time. I will suggest never add breakfast in your bookings

    Travel Month: Oct 2023

    Room: Deluxe Room

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