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Katao Road, Lachung
40 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property boasts clean and well-maintained rooms with beautiful views of the mountains, which guests appreciate. The staff is friendly and always ready to help, ensuring good hospitality. However, power outages and some cleanliness issues in bathrooms have been noted as drawbacks. The food, mainly vegetarian, has received positive mentions for its taste and quality.
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Terrible Stay
familyPower not all time and that's resion ginger not working and hot water not coming and location is not okay and wash room all-so not upto quality. This is very bad experience please don't give booking this type property please. In room power not available all time that's i am unable to get hot water and in wash room jet not available and gig-er not working also and location is very bad not connect with city center. In around 6 am no one is available because i want water. I am not taking poto because i have already complained that time please check my complaint
Room: Deluxe Room
Cliff View Residency
Dear Prakash, Thank you for sharing your experience with us. We're truly sorry for the inconvenience caused during your stay at Cliff View Lachung. The issues you highlighted regarding power supply, amenities, and location have been noted with utmost seriousness, and we're actively working to ensure they are fully resolved. Weâre now starting freshâwith renewed focus and wild enthusiasm to provide our customers with a superior experience. Your feedback is invaluable in helping us improve and deliver the kind of service our guests deserve. We hope to welcome you again with a better and more satisfying experience. Warm regards, Rinchen Dolma Cliffview Lachung
Dream hotel
The rooms are just amazing, this has been the best value for money, neat and clean rooms, hygienic bathrooms, staff behaviour was sooo overwhelming, they were ready to serve you 24*7, each and every staff was jolly and so much friendly, the stay was just amazing.
Room: Deluxe Room
Cliff View Residency
Thank you so much for the kind words! đ We're thrilled to hear that you had such a wonderful experienceâfrom the clean, cozy rooms to our friendly team who love going above and beyond. Your appreciation truly means the world to us and motivates us to keep delivering joyful stays around the clock. We canât wait to welcome you back again soon! đ
Average Stay
Mount view location, average food quality and average hygienic and safety standards poor but staff non cooperative.
Room: Deluxe Room
Cliff View Residency
Thank you, Prem Kumar, for taking the time to share your feedback. We're truly sorry to hear that your experience fell short of expectations. We take your comments seriouslyâespecially regarding hygiene, safety standards, and staff cooperation. These are areas weâre actively working to improve, and your insights help us focus on what matters most. We hope to have the opportunity to serve you better in the future and deliver the comfort and care you deserve.
Food was awesome
Good and staff world awesome the only problem was light which was cut in the morning time
Room: Deluxe Room
Cliff View Residency
Thank you so much Kshitiz, for the kind words! đ We're glad you appreciated the rooms and our dedicated staffâit really means a lot. We sincerely apologize for the inconvenience caused by the morning power cut during your stay. Weâve now implemented a 24/7 power upgrade system to ensure an uninterrupted experience for all our guests. Looking forward to welcoming you back for an even better stay next time! Team Cliff View
Excellent Stay
Excellent hotel, very cooperative staff, great food. Overall very pleasant stay. Will like to visit this place again. Only the location is difficult to find google maps cannot be relied upon. Good view of snow capped mountains from the room.
Room: Deluxe Room
Cliff View Residency
Thank you so much, Neeraj! đ We're thrilled to know you had such a pleasant stay with usâfrom our warm hospitality to the delicious food and those incredible mountain views. We're also grateful for your feedback about the location. Based on guest input like yours, weâre actively working on improving directions and visibility online to make it easier for future travelers to find us. Your kind words motivate our entire team, and weâd love to welcome you back for another amazing experience soon! Warm regards, Cliff View Residency Team
Approach road
The property location is good but approach road needs big improvement.
Room: Deluxe Room
Cliff View Residency
Thank you, Kundan, for your honest feedback! Weâre glad you appreciated the property's location and truly value your input about the approach road. Based on feedback like yours, weâve made bigger upgrades this time to enhance overall accessibility and guest experience. đ§â¨ We hope these improvements make your next visit even more enjoyableâand weâd love to welcome you back to experience the difference! Warm regards, Cliff View Residency Team
Hygiene
familyIts a very poorly maintained property. The rooms stink. The attendants do not care about the customers.
Room: Deluxe Room
Cliff View Residency has replied on Sat Jul 19 00:20:47 IST 2025
Thank you for sharing your feedback Lalita, and we deeply regret the disappointing experience you had during your stay. We've taken your concerns seriously, and we understand how important cleanliness, hospitality, and maintenance are to a comfortable visit. Weâre happy to share that from this time onwards, the property is now being run under full local care. Our new management team is dedicated to providing a warm, personalized, and high-quality experience. Weâve already started implementing improvements to ensure every guest feels welcomed and well taken care of. We kindly invite you to visit us again and experience the positive changes firsthand. Your comfort and satisfaction are now our highest priorities. Warm regards, Cliff View Residency Team
Good
Nice place. Location is deep in
Room: Deluxe Room
Cliff View Residency
Thank you, Guruprakash, for sharing your thoughts! đ We're delighted that you enjoyed the place. We understand the location can feel a bit tucked awayâbut that's also part of its charm, nestled deep in the serene beauty of Lachung. We've now enhanced travel directions to help guests navigate more easily while still enjoying the peace and breathtaking views. We hope to welcome you back soon for an even smoother, more memorable experience! đ Cliff View Residency Team
Cliff view reality
We were 2 families n we stayed a
Room: Deluxe Room
Cliff View Residency
Thank you so much, Sweety Goyal! đ We're delighted to hear that you had a lovely stay with us. Your kind words truly brighten our day and inspire us to continue creating warm and memorable experiences for every guest. Weâd love to welcome you back again soon for another joyful visit! Warm regards, Cliff View Residency Team
Stay nice at hotel
coupleStay at this hotel was good. Food is pure veg, tasty. Staff cooperative.
Room: Deluxe Room
Cliff View Residency
Thank you so much for your kind feedback! We're delighted to hear that you had a pleasant stay and enjoyed our pure vegetarian cuisine â it's wonderful to know it hit the mark. Our team takes great pride in being attentive and cooperative, and your appreciation means a lot to us. We look forward to welcoming you back for another memorable experience! Best regards, Cliff View Lachung
Very good location for the refreshing view of natural cliff and snow peaks
The hotel is at very convenient location, hardly 5 mins from town. The google maps donât work well here. The staff was very much enthusiastic to serve customers. The food was good too.
Room: Deluxe Room
Cliff View Residency
Thank you so much for sharing your experience! We're glad to hear you found our location convenient â being just minutes from town makes exploring easy and enjoyable. We appreciate your note about Google Maps and will continue working to improve directions for future guests. Itâs wonderful to know our enthusiastic staff and delicious food added to your stay. Your kind words mean a lot to us, and we look forward to welcoming you again soon! Best regards, Cliff View Lachung
Premium stay at lachung
Excellent property with well behaved staff and top notch services. The view from room is superb and right from heater to geyser everything works smoothly here. Surely coming back again in my next trip! price is on the higher side but that is totally worth it.
Room: Deluxe Room
Cliff View Residency
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the stunning room views, smooth amenities, and the warm hospitality of our staff. Itâs great to know everything from the heater to the geyser worked seamlessly during your stay. We truly appreciate your kind words about the overall experience â and we're glad you found the value worth the price. We can't wait to welcome you back on your next trip! Best regards, Cliff View Lachung
Location is awesome.
Location is great, and food is also awesome.
Room: Deluxe Room
Cliff View Residency
Thank you, Nitesh Jha, for your kind words! We're delighted to hear that you enjoyed the location and found the food to be awesome â it's always our goal to provide a memorable experience. We truly appreciate your feedback and look forward to welcoming you again soon! Best regards, Cliff View Lachung
Suitable for solo travelers, not family
Home-stay like place, they didn't even check ID. No system like room service or anything. Food is home cooked and good.
Room: Deluxe Room
Good service
Hotel staff was well mannered. They were cooperative. Breakfast was also good.
Room: Deluxe Room
Good location
Nice location with basic amenities
Room: Deluxe Room
Nice hospitality
Room was clean but washrooms can be better. There were no snacks provided when we reached the hotel. They just had option of tea/coffee at that time. Dinner and breakfast was very tasty.
Room: Deluxe Room
Great View and food
Hotel is ok, but the overall treatment was great. The rooms were not very clean, but manageable. The View from room is awesome. The staff are friendly. They served hot food for all 3 courses.
Room: Deluxe Room
Clean, cozy, friendly hotel
familyThis hotel has a wonderful location. Staffs are friendly and helpful, with warmth in their behaviour. Rooms are clean and well maintained. It is Worth a stay.
Room: Deluxe Room
Good Veg Food, Helpful Staff, Mountain view
Food quality is really good, Helpful Staff, good view of mountains. Someone may thought hotel location may be interior. But I can recommend it for vegetarian food. Hotel staff is really helpful. Breakfast is prepared in early morning as to convince for visitors to Zero point and Yumthang valley
Room: Deluxe
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