The property has received mixed reviews from guests. While some found the rooms clean and comfortable with hot water availability, others complained about unhygienic conditions, dirty washrooms, and unresponsive staff. Some guests also faced issues with maintenance, such as old linen, faulty faucets, and cockroaches in the room. However, a few guests appreciated the helpful staff, good location, and reasonably good rooms. Overall, the property seems to have some room for improvement in terms of cleanliness, maintenance, and service.