The property is located in a busy area near Chennai beach station. Guests have reported issues with cleanliness, including dirty bed sheets, towels, and cockroaches in the rooms. Some rooms have broken windows and damaged bathroom fixtures. The property does not have a restaurant and there have been complaints about the quality of the complimentary breakfast. Some guests have also reported issues with staff behavior and extra charges. However, some guests have had a good experience with clean and spacious rooms and good service.