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Review Of Collection O De'pearl Hotel0123401234

Udhna Zone, Surat

    User Rating & Reviews

    • everyone
    • family
    • group
    • business
    2.5
    Average

    50 Ratings, 23 Reviews

    excellent
    18%
    very good
    10%
    average
    14%
    poor
    24%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 1
    • 3
    • 2
    • 1
    • 2
    • 5
    • 2
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness2.9
    • Value For Money2.9
    • Facilities1.8
    icon
    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    The property has received a lot of negative reviews from guests. Many guests complained about the unhygienic and dirty rooms, with torn curtains and dirty linens. Some guests also reported issues with the AC, hot water, and bathroom facilities. The staff was also criticized for their rude behavior and demanding extra money. However, a few guests had a decent experience with the property's room service and safety measures. Overall, the property needs to improve its cleanliness and customer service to provide a better experience for guests.

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