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You are booking hotel for more than 30 days

Review Of Collection O Hotel Kenil Star0123401234

Ajabpur Kalan, Dehradun

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    2.9

    Average

    22 User Reviews and 40 Ratings

    Sort By:

    Guest Reviews

    Good service

    Rated 5.0 by prajwal bhatt . Couple Traveller . May 17, 2022

    It was pleasant staying there.

    • hotelImg

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on May 25, 2022

    Thanks for taking out your valuable time to rate us, prajwal bhatt! we will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! regards, swarna Read more

    Nice stay

    Rated 5.0 by Ashok Chauhan . Solo Traveller . Oct 25, 2019

    Cheap and best, good service staff and clean room

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on Oct 27, 2019

    Thanks for taking out your valuable time to rate us, Ashok Chauhan! We will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! Regards, Hemant. Read more

    Couple friendly

    Rated 5.0 by Rajat parashar . Couple Traveller . Apr 30, 2019

    Awesome Hotel. Couple friendly as well as. Nice rooms, good service

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on May 02, 2019

    Dear Guest, Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again. Read more

    Awesome stay

    Rated 5.0 by karthik naidu . Jan 03, 2019

    Everything was good.
    I like everything, food and service.

    Do you find this helpful?

    Great experience

    Rated 5.0 by Vinod bhawsar . Dec 31, 2018

    Really, a good service. Food is too good and delicious.

    Do you find this helpful?

    Gulab restaurant

    Rated 5.0 by kumar gandhi . Sep 26, 2018

    Everything is good.
    Nice hotel, good service, good food.

    Do you find this helpful?

    Good Stay

    Rated 4.0 by ankur saxena . Couple Traveller . Nov 01, 2019

    I Am satisfied with the staff members

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on Nov 06, 2019

    Thank you for your kind words, Ankur! We shall never stop pleasing you with our services. Regards, Pallavi! Read more

    Food service was great

    Rated 4.0 by Jatinder Makker . Nov 30, 2018

    Breakfast was tasty and dinner was also fantastic.
    It was good all over for one night stay.

    Do you find this helpful?

    Hotel stay

    Rated 3.0 by Syed khateeb . Family Traveller . Mar 14, 2022

    It was just ok. The place was good but the breakfast facility was not existing on complimentary basiso

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on Apr 08, 2022

    Sorry for the inconvenience you faced, syed! we marked a note for the experience you had this time. Rest assured, we will strive to ensure a pleasant stay with us in the future. Regards, ivy Read more

    Average

    Rated 3.0 by Smriti Prasad . Family Traveller . Jan 20, 2022

    Too cold in winter. They dont have heater in the rooms. Rooms are smaller

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on Feb 03, 2022

    Hi smriti prasad! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, james! Read more

    Consisted

    Rated 3.0 by Mandhir singh . Jan 04, 2019

    Room was very congested so I think room rate is too much.
    Bad service but outer meal are not allowed this is very bad.

    Do you find this helpful?

    Average Stay

    Rated 3.0 by amit Sharma . Oct 30, 2018

    Food quality good but need to focus more on order placed.
    Need to work more on cleanness and changing towel and toiletries on daily basis.

    Do you find this helpful?

    Service

    Rated 3.0 by Vaibhav Jain . Sep 24, 2018

    There was no room freshener, I asked three times and was told finally that it is not available. Also i have to ask for fresh towels daily, they were not given. In fact soiled towels were kept. Biggest issue was toilet, which was not cleaned even after reminding twice.

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    Terrible Stay

    Rated 1.0 by Narendra Singh . Family Traveller . May 13, 2022

    Very bad service, ac not working, i am not happy with your service

    Do you find this helpful?

    Miss managment

    Rated 1.0 by rohit kumar . Couple Traveller . Mar 26, 2022

    Its not good the person came from other state the workers dont give service on time

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    Bad service

    Rated 1.0 by Ashutosh Middha . Solo Traveller . Jul 02, 2019

    No power backup, no dustbin in room, dirty linens

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    Pathetic terrible

    Rated 1.0 by Ankush Sharma . Family Traveller . May 26, 2019

    The place has only structure of a Hotel, else it offers only nightmares for a Hotel. No drainage, no laundry, towels, kits, clean sheets, staff, ac and tv. Nothing worked I had booked this property to facilitate stay for my family during my marriage, now after all this experience they left with a lifetime of a bitter tales to tell. Hellish I'd like to further escalate this issue further and pursue this in every possible way

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on Jun 17, 2019

    Hi, Ankush! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal Read more

    Pathetic

    Rated 1.0 by Ankush Sharma . Family Traveller . May 26, 2019

    The place has only structure of a Hotel, else it offers only nightmares for a Hotel. No drainage, no laundry, towels, kits, clean sheets, staff, ac and tv. Nothing worked I had booked 12 rooms at this property to facilitate stay for my family during my marriage, now they left with a lifetime of bitter tales to tell. I would like to further escalate the issue and per sure this in every way possible.

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on Jun 15, 2019

    Apologies for the inconvenience caused, Ankush! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, ... Read more

    Worst Hotel

    Rated 1.0 by Rohit Khandelwal . Business Traveller . Apr 19, 2019

    No room service in spite of reminding over telephone no one was paying attention, dirty pillow cover bed sheet. Hotel manager behavior was highly inappropriate.

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on Apr 24, 2019

    We're sorry for the trouble, Rohit! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead) regards, Sagar Read more

    Terrible Stay

    Rated 1.0 by Jyoti Bhagat . Group Traveller . Apr 14, 2019

    Worst experience. Cleanliness zero. Didn't bother to change/clean, our room even after request. Tap broken, messy washroom. Didn't provide any soap/shampoo etc. Not even water. I will never ever stay or recommend this hotel.

    Do you find this helpful?

    Collection O Hotel Kenil Star has replied on Apr 20, 2019

    Apologies for the inconvenience caused, Jyoti! We are really disheartened to hear such shared kind of experience and can feel how one could feel after this issue. Rest assured, we've this feedback to our team so that corrective action can be taken soon to serve better. Regards, N... Read more

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