Collection O Ospite Hotel has replied on Apr 23, 2023
Hey, rathod chintan! your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a p... Read more
My stay at o spite hotel, surat
Rated 5.0 by BHARAT BHUSHAN . Solo Traveller . Sep 17, 2022
FRPM 13 TO 16 SEPTEMBER, 2022 , I STAYED IN THIS HOTEL. MY ROOM NO. WAS 207. IT WAS NEAT & CLEAN, MANAGERIAL STAFF & MAINTENANCE STAFF WERE CO-OPERATIVE.HOTEL ARRANGEMENT BOOKED BY 'MAKE MY TRIP' IS APPLAUDABLE . IN SOME OTHER CASES, I APPRECIATE MMT. THANKYOU.
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Collection O Ospite Hotel has replied on Sep 23, 2022
Appreciate your feedback, bharat bhushan! please share your views in the future as well. We would love to be your host again soon ) regards, sagar Read more
My experience
Rated 5.0 by Madhumita Rakshit . Solo Traveller . Sep 12, 2022
I had a very good experience. Very good staff
neat room
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Collection O Ospite Hotel has replied on Sep 18, 2022
Delighted to hear your such lovely words of praise, madhumita rakshit we will work round the clock to meet up to your expectations & appreciate your equitable efforts in sharing your feedback which always helps us growing. Looking forward to enhance your experience to your next v... Read more
Good Stay
Rated 4.0 by Shalu Halder . Jun 28, 2022
All are okk but little bit problem when we check in
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Housekeeping
Rated 4.0 by shubham koli . Group Traveller . Apr 07, 2022
Need to be improve, still it was good
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Not so good experience
Rated 3.0 by rohit singh . Business Traveller . Sep 20, 2022
Day shift reception person was very rude.
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Poor Stay
Rated 2.0 by Nikunj Lathiya . Apr 17, 2023
During the checking time, staff has been deny to early checking and ignoring the early checking confirmation mail which was getting from makmy trip. After so may request finaly they are agree with paying of huge early cheeking charge arount 500. During the checking time, staff has been deny to early checking and ignoring the early checking confirmation mail which was getting from makmy trip. After so may request finally they are agree with paying of huge early checking charge amount 500 rupees. Which as many deafferent amount compare to booking confirmation time. After again i have communicate with mm p for huge payment of early charge and finally mm p help of mm p team, hotel are ready for settle with 200 rupees. In this process i have loses my lost of time and energy and i did not get the enjoyment of my trip.
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Collection O Ospite Hotel has replied on May 31, 2023
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim. Read more
No Water supply and TV & AC not working
Rated 2.0 by Suresh Chandra Pattanayak . Business Traveller . Sep 16, 2022
Already I escalate the issue with customer care same day night but the issue not solution so For bath and was I arrange near by hotel for bath and toilet 🚽, and Paid money from my pocket and next day same problem and in hotel there is no internet access.
so Return my money.
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irresponsible of Hotel
Rated 1.0 by Nikunj Lathiya . Apr 30, 2023
Hotels has deny for checking after booking because of hotel staff has been misguiding to Owen and get the approval of deny for checking.. misbehaving of staff is show their service and Responsibilities.
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Collection O Ospite Hotel has replied on May 31, 2023
Hi, Nikunj Lathiya! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Sapna Read more
Extra charge collected from me as minimum rent is 1000 as shown in paid as shown
Rated 1.0 by Govind Kumar . Business Traveller . Oct 08, 2022
Extra collection by o spite hotel while loadging room
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Bad service
Rated 1.0 by Shubham Kedare . Business Traveller . Oct 05, 2022
The person sitting there was very rude and arrogant
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hotel service is very bad
Rated 1.0 by Abhijeet Kumar . Family Traveller . Sep 06, 2022
very bad experience and no room service and also maintenance water problem is there
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Not clean, and staff do lots of noise
not clean
Rated 1.0 by Chirag Mehta . Solo Traveller . Aug 28, 2022
The hotel is not clean. It's like a guest house. The staff is making lots of noise. And playing the song till mid night. Hotel rooms are not sound proof.
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Terrible Stay
Rated 1.0 by Gaurav Rane . Jul 31, 2022
Need to improve hygiene , No room service need to improve room condition, Air conditioner not working & nor water heater geaser working
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Bad stay
Rated 1.0 by karishma sharma . Jul 14, 2022
Room was very dirty no staff to clean the room bathroom was terrible water leaking all insects was there in bathroom bad bed sheets worst experience ever for to stay alone