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Review Of Collection O Rama Palace0123401234

Panchavati, Nashik | About a minute walk to Kalaram Temple

    User Rating & Reviews

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    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    32 Ratings, 18 Reviews

    excellent
    25%
    very good
    19%
    average
    6%
    poor
    16%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 1
    • 2
    • 2
    • 4
    • 1
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.8
    • Room3.8
    • Food1.0
    • Hospitality2.5
    • Value For Money3.3
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    Review Summary

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    Guests appreciate the prime location near Kalaram Temple and Sita Gufa, making it easy to explore. Some mention spacious rooms with decent city views, and a few staff members seem cooperative. However, cleanliness is a major concern, with reports of dirty rooms, poor hygiene, and lack of basic amenities. Service and food quality receive negative feedback, contributing to an overall subpar experience.

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    Positive first
    1.0

    Terrible Stay

    deepak j.couple

    Not clean room not clean bed very unclean place I have visited ever please refund my money the person behave badly with us

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    vyapti a.

    Ni soap water or anything systematic. Nothing works. It's so dirty

    Travel Month: Dec 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    sachin v.family

    Very pathetic experience. Hotel staff is not cooperative. Hygiene is not maintain. Rooms are very dirty.

    Travel Month: Aug 2024

    Room: Classic

    2.0

    Food

    alok k.couple

    No food available in hotel. Room was not as like in make my trip.

    Travel Month: Apr 2022

    Room: Classic (2X)

    2.0

    Poor Stay

    sunil s.family

    Hotel premices and hotel itself was very dirty. Rooms washrooms were dirty. Maintainance was poor. So we cancel-led stay in this hotel. Even we didn't get refund of our money. Please don't suggest such types of hotels.

    Travel Month: Apr 2022

    Room: Classic (2X)

    4.0

    Great stay for family

    akshay d.group

    Was lucky to get allocated at 6th floor spacious room with decent city view

    Travel Month: Nov 2021

    Room: Classic (2X)

    1.0

    Hidden, poor quality food and staff service

    anjali t.couple

    Place hidden somewhere near sita gufa. Parking space is way pathetic, no quality in food, service, 0% hygiene and cleanliness in room, bathroom. No dustbin. No toiletries provided. Poor range wifi
    The place is almost somewhere hidden in the Nashik city. Earlier use to trust OYO and the Hotels under its name, but in 2021 the experience achieved was Pathetic. OYO has provided toiletries but these Hotel people sell it out and don't provide it to the people coming here to stay. The Parking place here is not safe, the Staff is a bit cooperative. The rooms has Cockroaches (No Pest Work is being done, The bathroom is not cleaned, the bedsheet is not clean. The room lacks Drinking water supply and dustbin. The tap labelled as Hot water doesn't actually gives hot water. service is really very poor.

    Travel Month: Jan 2021

    Room: Classic (2X)

    Collection O Rama Palace has replied on Sat Jan 30 16:00:27 IST 2021

    We’re sorry to have you disappointed, anjali tiwari! do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, james!

    3.0

    Average hotel

    arun r.couple

    Location is good. Food not good. No variety found in food. Cable TV was no recharged as we reached then after 2 hours they recharged TV cable. Warm and hot water facility was not upto the mark. But must say staff was cooperative. Overall okay okay.

    Travel Month: Jan 2020

    Room: Deluxe (3X)

    Collection O Rama Palace has replied on Wed Jan 22 11:51:50 IST 2020

    Hey Arun, it is so disheartening to See our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure the better experience in the future. Regards, Ravi!

    5.0

    Best

    rushikesh b.couple

    Food, room, all function are good

    Travel Month: Dec 2019

    Room: Classic (2X)

    Collection O Rama Palace has replied on Sun Jan 05 07:46:29 IST 2020

    Glad to hear your review, Rushikesh Badgujar! We are so happy that you loved our services. Keep sharing your views with us and we will strive to meet your expectations. Looking forward to your pleasant stay with us in the future. Have a great day! Regards, Rahul

    5.0

    Very good

    hiral j.family

    All staff room, food, cleaning, helpful staff and good service all type. Nice journey.

    Travel Month: Dec 2019

    Room: Classic (2X)

    Collection O Rama Palace has replied on Sat Dec 21 07:33:01 IST 2019

    Hi, Hiral Joshi! Thanks a lot for sharing your opinion with us. So glad to know you liked our services. Please share your feedback in the future as well and we shall strive to make your experience remarkable one) regards, Sagar

    1.0

    Terrible staff and owner

    akanksha a.family

    Service is terrible. Breakfast not served on time even by 8:45. Cook not available inspite of telling multiple times. When you inform about arrival time they tell you to call Oyo, MMT else they warn you that they will not be responsible for cancellation. MMT- confirmed refund for breakfast but not received yet. Toilet paper not given as listed in amenities. Room cleaned but towels not changed in spite of telling them. At the corner of the window there were huge nails cut were lying there and no one cleaned up. In spite of telling multiple times for water the boys kept delaying and as they state in amenities mineral water is also not served. They fill some plastic bottles and say it's RO water. Besides no dustbin in toilet bathroom. Dustbin not cleaned up even after the room was cleaned. Also there was a live wire near the bed lying and no one bothered to remove it. Besides hotel claims a complimentary breakfast but MMT charges for proper breakfast. When asked what will be served in breakfast they tell only tea and poha, not even coffee will be provided. Everyone there was pathetic. I have some pictures to share as well.

    Travel Month: Oct 2019

    Room: Classic (2X)

    • user photos
    • user photos

    Collection O Rama Palace has replied on Wed Oct 16 21:47:47 IST 2019

    Apologies for the inconvenience caused, Akanksha! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead) regards, Amit.

    4.0

    Nice hotel in Nasik

    vikas g.

    Location wise good, it's near to Kalaram Temple.

    Travel Month: Sep 2019

    Room: Deluxe (3X)

    Collection O Rama Palace has replied on Mon Oct 14 18:56:32 IST 2019

    Thank you for your sweet words, Vikas! We hope to give you a consistent service every time. Regards, Rachit

    4.0

    Nice hotel to stay in Nashik

    vikas g.

    Clean and location-wise good, it's near to Sita gufa.

    Travel Month: Sep 2019

    Room: Deluxe (3X)

    Collection O Rama Palace has replied on Mon Oct 14 18:56:32 IST 2019

    Thank you for your kind words, Vikas! We shall never stop pleasing you with our services. Regards, Sagar

    1.0

    Fine

    shubham w.couple

    Stay was good but the facilities are not so accurate. Rooms are not ready till the time of check in.

    Travel Month: Aug 2019

    Room: Deluxe (3X)

    Collection O Rama Palace has replied on Tue Sep 10 19:21:51 IST 2019

    Sorry for the unpleasant experience you had with us, Shubham! Thanks for notifying us and we'll surely work towards better guest experience in the future. Regards, Amit.

    2.0

    Terror of waiters who talks and laugh in the passage

    jay v.solo

    Upto 1 am night, hotel waiters made so much noise, laughing talking pushing doors so loudly. I could not sleep upto 1 am. Hotel is very noisy. Terror of waiters are terrible outside ur room. Unavoidable noise.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Collection O Rama Palace has replied on Wed Aug 14 19:50:29 IST 2019

    Hi, jay! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead) regards, Rahul

    5.0

    Awesome experience

    gopal s.loyalty-icongroup

    The hotel location is awesome. It's very easy to find, the staff is very cooperative and the hotel is clean. Room is very good, good space with 2 balconies, sofa, table, television is there in the room. Room service is also good. Overall experience was very good. Rooms are exactly the same as the photos. Next time if I'll go there then I'll definitely stay in this hotel. Highly recommended.

    Travel Month: Jul 2019

    Room: Deluxe (3X)

    • user photos

    Collection O Rama Palace has replied on Fri Aug 02 06:39:50 IST 2019

    Glad to hear this, Gopal Sharma! We truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! Regards, Swarna

    1.0

    Parking facility is very hard

    khodabhai m.couple

    Parking facility in underground, parking way is very hard not park easily only 3 car parking area.

    Travel Month: Jul 2019

    Room: Deluxe (3X)

    Collection O Rama Palace has replied on Wed Aug 14 19:50:29 IST 2019

    Hey Khodabhai, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Amit

    4.0

    Stay

    sneha p.couple

    It's was a good stay. Buts lots of question wet asked

    Travel Month: Jul 2019

    Room: Classic (2X)

    Collection O Rama Palace has replied on Mon Jul 29 19:58:58 IST 2019

    Hi Sneha! Thanks for spending your valuable time to write the review. Feedback and suggestions of our valued guest like you always motivate us to improve our services further. Regards, Rahul

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